Senior Administrative Officer, DREEM Project Management Office

Key Responsibilities

Executive Support to Project Management

• Manage the calendars and schedules of the Project Director and Deputy Project Director, prioritizing high-level meetings and deadlines.
• Organize and coordinate management meetings, including preparing agendas, taking minutes, and tracking the status of action items.
• Draft, proofread, and format official project correspondence, reports, and presentations for the Mastercard Foundation and other high-level stakeholders.
• Oversee travel arrangements, logistics, and expense reporting for the senior management team.
• Handle other tasks as required by project management.

Youth Advisory Board (YAB) Coordination

• Serve as the primary point of contact for the 15 members of the Youth Advisory Board, ensuring they are informed of project developments.
• Coordinate the recruitment and orientation of YAB members, ensuring gender, geographic, and disability diversity as outlined in the DREEM 2030 strategy.
• Organize YAB meetings (virtual and in-person), including logistical support for travel, per diems, and accessibility requirements.
• Facilitate the flow of information between the YAB and the Project Director and Deputy Director, ensuring that youth voices are integrated into program annual work plans and reflection meetings.

General Project Administration

• Serve as the primary administrative lead for the project’s Salesforce usage, ensuring all contact information for partners, RLOs, and YAB members is up-to-date.
• Build and maintain customized dashboards and reports within Salesforce for the Project Director to track administrative KPIs and workflow bottlenecks.
• Coordinate with the WUSC headquarters and regional offices on administrative policies and office management.
• Serve as the central curator for the project’s shared drive, ensuring that all project documentation remains up to date and stored appropriately.
• Collaborate closely with the Events team in the organization of large-scale project events, such as the annual reflection meetings and planning workshops.

Financial & Procurement Liaison

• Support the management team in tracking administrative budgets and processing procurement requests.
• Liaise with the Senior Finance Manager to ensure that all administrative spending complies with WUSC and Mastercard Foundation guidelines.

Requirements

• Bachelor's degree (BA/BSc/HND) in a relevant field.
• Demonstrated experience in high-level executive support and project administration.
• Proficiency in using Salesforce or similar CRM platforms for administrative tracking.
• Strong organizational and coordination skills, particularly in managing multi-stakeholder boards.