Receptionist

Key Responsibilities

• Manage the front desk operations, ensuring a professional and welcoming environment for all visitors and students.
• Respond to student inquiries accurately and efficiently, providing comprehensive information about college programs and services.
• Handle office administration tasks, including scheduling appointments, managing visits, and maintaining records.
• Support the institution's digital presence by assisting with digital marketing initiatives, outreach campaigns, and social media management.
• Conduct research and apply critical thinking to resolve administrative challenges and improve office workflows.
• Maintain a high level of attention to detail while multitasking and meeting frequently occurring deadlines.

Requirements and Qualifications

• Bachelor’s degree or Diploma in Business Administration, Front Office Management, or a related field.
• Proven experience in a front desk or receptionist role, preferably within an educational setting such as a school or college.
• Sound knowledge of office administration procedures and experience in appointment scheduling.
• Familiarity with Digital Marketing, Outreach Campaigns, and Social Media Management is considered a significant advantage.
• Prior experience working in the education sector is an added benefit.
• Exceptional customer service skills with a dedicated focus on student and visitor satisfaction.
• Ability to work effectively under pressure and demonstrate strong time management skills.
• Excellent research and critical thinking abilities.

How to Apply

Interested and qualified candidates should apply online by visiting the DOAN College website at www.doan.ac.ke. Alternatively, you can submit your application via the recruitment portal link provided: https://www.myjobmag.co.ke/apply-now/1183632.