Community Services and DevelopmentFull-TimeEntry-level(0-1 yr)
Job Description
HIAS is the global Jewish nonprofit organization that protects refugees—including women and children, and ethnic, religious, and sexual minorities—whose lives are in danger for being who they are. The Protection Monitors (6 positions) will be responsible for identifying, monitoring, and documenting human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
Essential Functions
Protection Monitoring & Case Identification
Identify, monitor, verify, and safely document human rights violations and protection risks affecting LGBTQI+ refugees and asylum seekers within the community.
Conduct confidential, survivor-centered community monitoring, with heightened attention to risks such as discrimination, violence, eviction, arrest, harassment, and exclusion from services.
Conduct regular community visits and safe check-ins with LGBTQI+ refugees, using trust-based and culturally sensitive approaches.
Follow up on emergency protection concerns faced by LGBTQI+ refugees and escalating cases promptly to Protection Officers/Associates.
Data Collection & Reporting
Collect protection data using standardized tools and KOBO, ensuring accuracy, confidentiality, and ethical data handling.
Analyze and report emerging trends, protection gaps, and community needs affecting LGBTQI+ persons.
Prepare weekly and monthly reports highlighting activities conducted, cases identified, referrals made, and progress against targets.
Case Referral & Support
Refer individuals with protection concerns to Protection, Legal, GBV, Health, Mental Health, and Livelihood services, as appropriate.
Work closely with the Gender and GBV teams to support legal advice, counselling, and follow-up for LGBTQI+ clients at HIAS Huduma Mtaani Clinics on legal issues.
Support immediate, emergency assistance for LGBTQI+ refugees at heightened risk, including emergency shelter placement and safety planning, in coordination with supervisors.
Community Engagement & Awareness
Support community awareness sessions on refugee rights, protection mechanisms, legal documentation, and access to services, with content adapted for LGBTQI+ refugees.
Assist in mobilizing LGBTQI+ community members for forums, sensitization campaigns, and safe dialogue spaces.
Build and maintain trusting relationships with LGBTQI+ community members, peer leaders, local authorities, and service providers, while prioritizing safety and confidentiality.
Coordination & Stakeholder Engagement
Support the mapping of protection, GBV, and specialized services relevant to LGBTQI+ refugees.
Collaborate with local authorities and partners to identify LGBTQI+ individuals at heightened risk and facilitate referrals for specialized support.
Participate in coordination meetings, trainings, and supervision sessions as required.
Translation & Community Facilitation
Provide language interpretation and cultural mediation during community activities, clinics, and outreach as needed.
Capacity Building
Under the guidance of the Gender & GBV Officer and protection team, support training of beneficiary groups on refugee and asylum seeker rights, LGBTQI+-specific protection risks, legal documentation, and access to justice.
Participate in staff meetings, trainings, and other required gatherings, while maintaining ongoing supervision and personal development.
Qualifications & Requirements
Education: O – Level education certificate (KCSE) or any other relevant training.
Experience: Not less than three months’ work experience, preferably with an NGO. Experience in the field of refugee protection and assistance is an added advantage.
How to Apply
Interested and qualified candidates should apply online through the HIAS recruitment portal at hias.hrmdirect.com.
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