The World Food Programme (WFP) is seeking to recruit two Programme Assistants – Delivery (SC5). Under delegated authority, the successful candidates will be responsible for supporting enrolments and beneficiary data management, deduplication and data quality assurance, CBT and In-kind reconciliation, and general coordination and operational support.
Key Accountabilities
Enrolments and Beneficiary Data Management
- Lead enrolment processes in SCOPE, ensuring accurate data entry, verification, and compliance with established standards.
- Maintain and update beneficiary records in SCOPE, including registrations, biometric updates, and mobile number changes.
- Manage and maintain accurate records of Cash-Based Transfers and In-kind enrolments in coordination with Strategic Outcome teams, ensuring alignment with approved distribution plans, and available CBT & In-kind resources.
- Provide frontline support to Area Offices, technical teams, and cooperating partners during registrations and beneficiary rotation activities.
Deduplication and Data Quality Assurance
- Lead programmatic & biometric deduplication and quality checks for new and existing identities, ensuring all records are free from biometric and programmatic duplicates.
- Manage and monitor the interagency phone number deduplication platform and other anomaly detection dashboards, ensuring conflicting or duplicate data is excluded from distribution cycles.
- Conduct regular data integrity checks using dashboards to identify and resolve duplicate records.
- Support routine data cleaning and validation exercises using already developed tools to uphold the accuracy and reliability of beneficiary data in SCOPE.
CBT and In-kind Reconciliation & Reporting
- Monitor in-kind distributions, tracking dispatches, commodity accounting, and daily distributions to support monthly reconciliation and expense recognition.
- Liaise with Strategic Outcome Managers, Supply Chain, Finance and CP Management units to resolve discrepancies in distribution and reconciliation data.
- In collaboration with the analytics team, provide monthly reporting inputs for Country Office 5Ws and COMET entries.
Coordination and Operational Support
- Facilitate effective collaboration by exchanging information with internal counterparts and cooperating partners to support project implementation and monitoring.
- Assist in preparing reports, presentations, and documentation for internal and external stakeholders.
- Act as a focal point for resolving general operational queries, escalating issues where necessary.
Other Duties
- Perform other related tasks as required to support the IDM and Delivery Team’s objectives.
Qualifications, Experience and Skills Required
- Education: Completion of secondary school education OR University degree (Diploma/Bachelor) in Social Sciences, International Development, Business Administration, or a related field.
- Experience: At least five (5) years of relevant experience with a secondary school certificate OR University degree (Diploma/Bachelor’s) with a minimum of two (2) or more years of experience in CBT/IDM or related fields.
- Languages: Fluent knowledge of English and Somali language.
- Knowledge and Skills:
- Proficiency in MS Office applications (MS Word, PowerPoint, Excel, etc.).
- Familiarity with corporate digital tools and systems is an added advantage.
- Excellent organizational, analytical, and communication skills.
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