The Program Officer role in Makueni is focused on implementing and overseeing Jacaranda Health's maternal and newborn health programs at the facility level within the public health system. This involves supporting joint program activities, facilitating the utilization of the digital health platform (PROMPTS), managing clinical mentorship programs (MENTORS), and engaging with county health teams to strengthen provider capacity in Emergency Obstetric and Neonatal Care (EmONC) for quality improvement.
Key Responsibilities
Joint Program Activities (Cross-Cutting)
- Share timely field updates with the Senior Regional Program Coordinator, focusing on challenges, opportunities, and basic recommendations based on facility-level observations.
- Support county-led trainings, review meetings, or joint program activities whenever assigned.
- Assist with mobilization, coordination, and documentation during joint county or facility engagements.
- Perform any other program-related duties assigned by the supervisor.
PROMPTS (Digital Platform Activities)
- Sensitize health providers and in-facility mentors on PROMPTS during mentorship meetings or facility visits.
- Coordinate with the PROMPTS team by inviting them to relevant trainings and facility engagements when required.
- Promote PROMPTS enrollment and data use by demonstrating how the SMS platform supports maternal and neonatal health.
- Support basic follow-up with facilities on consenting progress, data quality, and use of PROMPTS feedback reports.
MENTORS (Core Mentorship Responsibilities)
- Support in-facility mentors to complete and submit baseline, midline, and endline data accurately and on time.
- Provide basic technical support for DELTA use, Continuing Medical Education (CMEs), simulation drills, and delivery debriefs.
- Conduct routine facility visits and follow-up calls to track progress of mentorship activities.
- Assist in organizing monthly mentorship meetings and documenting key action points.
- Participate in logistics and facilitation support for EmONC Skills and Mentorship trainings.
- Prepare simple weekly and monthly field activity updates for accountability and planning.
- Identify facility-level gaps (documentation issues, stock-outs, low activity completion) and escalate to the supervisor.
- Support implementation of field-level improvement initiatives introduced through mentorship.
Health Systems Strengthening Activities
- Support and maintain strong relationships with County, Sub-County, and Health Facility teams to facilitate mentorship uptake and smooth program implementation.
- Strengthen provider capacity to deliver high-quality Emergency Obstetric and Neonatal Care (EmONC) services through continuous follow-up, coaching, and skill reinforcement.
- Support counties to use mentorship data, facility insights (including digital tools), and reporting dashboards to inform clinical decision-making and drive quality improvement initiatives.
Qualifications and Experience (What You Bring)
- Education: Diploma or Degree in Nursing/Clinical medicine.
- Experience: 4+ years of experience in implementing maternal and newborn health programs within the public health system.
- Advantageous Experience: Experience in Public Health programs and/or specific knowledge and skills in Emergency Obstetric and Neonatal Care (EmONC).
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