The Product Manager – Enterprise Document Management is responsible for shaping and executing the vision, strategy, and roadmap for Equity Group’s enterprise document and records management system, driving the transition to a paperless organization. This role leads the end-to-end lifecycle of innovative, scalable, and inclusive products that empower customers, enhance operational efficiency, and drive sustainable growth across Equity Group’s markets in alignment with the Africa Recovery and Resilience Plan (ARRP).
Key Responsibilities
Product Management
Lead the end-to-end lifecycle for document management and paperless process products, including requirements definition, feature prioritization, and roadmap planning.
Drive adoption and integration of digital signature, workflow automation, and document capture technologies such as Docusign, Newgen OmniDocs, and Omiscan.
Collaborate with cross-functional teams to ensure successful implementation and integration of solutions across business units.
Gather and analyze user feedback to inform product enhancements and process improvements.
Ensure compliance with regulatory, security, and operational standards for document management and digital processes.
Stakeholder Collaboration
Work closely with business stakeholders to understand needs and translate them into actionable product features.
Communicate product vision, updates, and releases to internal teams, ensuring alignment with business goals.
Documentation & Reporting
Coordinate with IT and development teams to deliver integrations and feature enhancements.
Document product specifications, user stories, and acceptance criteria for all features and enhancements.
Prepare regular reports on project progress, product performance, and user feedback for management and stakeholders.
Continuous Improvement
Identify opportunities for process automation and workflow optimization within document management and paperless processes.
Evaluate and implement new features and technologies to improve user experience and operational efficiency.
Requirements and Qualifications
Experience: Minimum of 3+ years in product management with at least 5 years of overall professional experience, preferably in banking, fintech, or enterprise IT environments.
Technical Knowledge: Hands-on experience with Agile methodologies (Scrum, SAFe) and delivering document management solutions in regulated environments.
Education: Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field.
Certifications: Professional certifications in Product Management, Change Management, or Agile (Scrum/SAFe) are considered a significant advantage.
Skills: Strong analytical abilities, excellent stakeholder coordination, and familiarity with enterprise digitization tools.
How to Apply
Interested and qualified candidates should submit their application through the Equity Bank recruitment portal on Taleo.
How to Apply
Interested and qualified candidates should apply online via the Equity Bank recruitment portal: Equity Bank Kenya on equitybank.taleo.net. Please ensure you do not pay any fees during the recruitment process.
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