Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.
This Senior Product Manager role is crucial for driving the strategy, development, and commercialization of Card Benefits, ensuring alignment with the global Airport strategy, managing strategic partner relationships, and achieving measurable business results.
Responsibilities
- Card Benefits Strategy & Development: Align with relevant product teams and deliver benefits that enhance customer value and align to global Airport strategy.
- Revenue Growth: Identify and execute opportunities that expand monetization of Airport benefits.
- Partner Relationship Management: Serve as the primary point of contact for strategic partners, negotiating agreements, ensuring quarterly business reviews, and monitoring performance against SLAs.
- Alignment: Ensure benefit initiatives are coordinated across card product teams, integrated into platform roadmaps, and correctly set up with operational enablers.
- Go To Market: Ensure that Commercialization teams, B2B Marketing, and other relevant teams are equipped with tools, training, and insights to effectively sell and benefit awareness.
- Performance and Reporting: Track product KPIs, partner performance, and ROI to inform strategic decisions and create continuous improvement.
- Leadership: Manage a high-performing team, ensuring timely feedback, coaching, and career development of team members.
Experience and Qualifications
To be successful in this role, candidates must meet the following requirements:
- Experience: 8+ years experience in product management, partnerships, or related roles in payments, financial services, or travel loyalty programs.
- Track Record: Proven track record of managing high-value partner relationships and delivering measurable business results.
- Commercial Acumen: Strong commercial acumen with experience in revenue generation, analytics, and using data to drive timely decisions.
- Communication: Excellent communication (verbal and presentation) and stakeholder management skills, including experience working in global, matrixed organizations.
- Strategic Capability: Ability to operate strategically while managing multiple complex initiatives in fast-paced environments.
- Education: BA/BSc/HND qualification.
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