Mimi Scentury is an emerging luxury perfume brand dedicated to exquisite scents and exceptional customer experiences. This role seeks a highly motivated and professional Shop Assistant to represent the brand, managing both the physical retail space and the growing online presence.
This position is ideal for a proactive, detail-oriented individual with a passion for luxury retail and talent for customer engagement and brand representation.
Key Responsibilities
The successful candidate will be pivotal in driving daily success and maintaining the premium standard of the Mimi Scentury brand by:
- Retail Operations Management: Overseeing the smooth and professional daily operation of the Kinondoni Studio Sekenke Street shop.
- Customer Experience & Sales: Providing attentive, knowledgeable service to walk-in customers and managing all customer communications across digital channels (WhatsApp, Instagram), ensuring brand consistency and professionalism.
- E-commerce Fulfilment: Accurately and carefully preparing online orders, ensuring presentation and packaging meet the brand’s luxury standards.
- Inventory & Reporting: Conducting regular inventory monitoring, promptly reporting low stock levels, and meticulously recording all daily sales transactions using the designated digital platform.
- Brand & Marketing Support: Actively supporting the brand’s visual identity and storytelling, including assisting with product photography, styling, and the execution of seasonal marketing campaigns.
- Professional Conduct: Maintaining the highest level of confidentiality and professionalism in all internal and external interactions.
Location
Kinondoni Studio Sekenke Street, Dar es Salaam.