People & Culture Director

Role Overview

The Director of People & Culture is a strategic and operational leader of SHOFCO’s human resources function. This role is responsible for building a high-performing, values-driven workforce that enables SHOFCO’s mission for our communities. Leading aspects of People & Culture (P&C) including workforce planning, recruitment, employee relations, performance management, safeguarding alignment, compliance with Kenyan labor law, talent development, compensation & benefits, and culture-building initiatives.

Key Expected Deliverables (Year One)

• Clear P&C strategy aligned with SHOFCO’s growth plan.
• P&C team operating with defined KPIs and strong service orientation.
• Strengthened org-wide performance management and learning framework.
• Reduced employee relations risk through consistent policy application and safeguarding supports.
• Optimized/automated P&C systems with improved data and reporting.

Key Responsibilities

Strategic Leadership & Workforce Planning

• Develop and implement a multi-year People & Culture strategy aligned with growth goals.
• Serve as a strategic business partner to senior leaders on organizational design and change management.
• Advise senior leadership on succession planning and leadership pipelines.
• Strengthen P&C governance frameworks and internal controls.

Functional Management

• Lead and mentor the P&C team across Kenya to operate as a high-performing, service-oriented unit.
• Establish clear roles, KPIs, and accountability mechanisms within the team.
• Standardize P&C practices with appropriate contextual flexibility.

Talent Acquisition & Development

• Oversee recruitment strategy for senior roles ensuring equitable hiring.
• Strengthen onboarding systems to improve performance.
• Design and oversee a consistent performance management framework.

Employee Relations & Compliance

• Ensure consistent, fair, and legally compliant procedures and policies.
• Promote a culture of teamwork and high employee engagement.
• Ensure compliance with Kenyan labor laws and statutory requirements.
• Oversee regular updating of P&C policies and the employee handbook.

Safeguarding & Operations

• Partner with Safeguarding leadership to embed principles into recruitment and onboarding.
• Oversee payroll processes in partnership with Finance.
• Optimize P&C systems and technology (HRIS, payroll) to improve efficiency.
• Monitor P&C metrics including turnover, engagement, and diversity.

Requirements and Qualifications

• Academic: Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field (Master’s preferred).
• Experience: Minimum 10 years of HR experience, including 5+ years in senior leadership.
• Certification: Certified Human Resource Professional (CHRP).
• Licensing: Valid Practising license with Institute of Human Resource Management (IHRM).
• Background: Experience in nonprofit, multi-site, or rapidly scaling organizations and experience building P&C infrastructure.

How to Apply

All interested applicants should send their CV and detailed cover letter to recruitment@shininghopeforcommunities.org with the job position "P&C Director" in the subject line. Applications are due by March 26, 2026.