The Pension Claims Officer is responsible for the efficient and accurate processing of pension claims, ensuring that all claims are handled in compliance with company policies, regulatory requirements, and industry standards. This role involves liaising with clients, beneficiaries, and internal departments to facilitate the timely settlement of pension benefits and provide exceptional service to all stakeholders.
Key Responsibilities
Ensure the efficient and accurate processing of pension claims.
Verify all claims for compliance with company policies, regulatory requirements, and industry standards.
Liaise with clients, beneficiaries, and internal departments to facilitate timely settlement of benefits.
Provide exceptional customer service to all stakeholders throughout the claims cycle.
Perform pension benefits calculations accurately.
Maintain a track record of compliance with regulatory requirements and internal policies.
Academic Background & Relevant Qualifications
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
Diploma in Insurance.
Professional qualification (LOMA, CII, IIK).
Minimum of 2-3 years of experience in claims processing, preferably within the life insurance or pension sector.
Experience in handling pension claims and understanding pension benefits calculations is highly desirable.
Proven track record of working in compliance with regulatory requirements and company policies.
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via Recruitment@jubileekenya.com quoting the Job Reference Number JLIL 409 and Position by 25th May 2026.
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via email to Recruitment@jubileekenya.com. You must quote the Job Reference Number JLIL 409 and the Position title in the subject line. Applications must be submitted by 25th May 2026.
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