Order Processing Administrator - Gujarati/Hindi Speaking

Key Duties and Responsibilities

• Process customer orders accurately and efficiently.
• Coordinate stock availability, deliveries, and order follow-ups.
• Prepare quotations, invoices, delivery documents, and reports.
• Liaise with customers regarding order status and updates.
• Coordinate with internal departments to ensure timely order fulfillment.
• Maintain accurate records within the ERP/CRM system.
• Support customer service and after-sales coordination.

Requirements

• Diploma or Degree in Business Administration, Supply Chain, or related field.
• 2+ years of experience in order processing, sales administration, or customer service.
• Fluency in Gujarati or Hindi is required.
• Strong organizational and communication skills.
• Good computer knowledge, especially Microsoft Excel and ERP systems.
• Experience using Odoo ERP is an added advantage.
• Ability to work under pressure and manage multiple tasks efficiently.