Operations Coordinator (People & Culture)

The Opportunity

Plan International is looking for an organized, proactive, and service-driven Operations Coordinator to join our People & Culture team. In this role, you will help deliver a high-quality, responsive HR operations service to colleagues and managers across the Global Hub (UK and Worldwide) and our International employees. You will be involved in the full employee lifecycle, ensuring every touchpoint is accurate, timely, and aligned with our values. From issuing contracts and preparing onboarding documentation to completing reference and pre-employment checks, maintaining high-quality data, and supporting payroll processes, your work will help create a seamless experience for all employees.

Key Responsibilities

• Preparing employment contracts, letters, and employee documentation.
• Conducting reference checks and coordinating pre-employment screening.
• Managing and updating employee data in the HRIS.
• Producing reports, supporting audits, and ensuring data integrity.
• Delivering monthly payroll inputs for International Assignees and Global Hub UK colleagues.
• Acting as the first point of contact for HR queries, providing clear and helpful advice.
• Supporting both Global Hub and International staff with consistent, high-quality HR administrative support.
• Contributing to cross-team projects to improve processes and enhance the employee experience.

Requirements and Qualifications

• Qualification: BA/BSc/HND in Human Resources, Business Administration, or a related field.
• Skills: Strong organizational skills and attention to detail.
• Customer Focus: A customer-focused approach, with the ability to respond proactively and professionally to a wide range of queries.
• Experience: Experience in HR administration or operations (or a strong interest in building a career in this area).
• Systems: Confidence working with HR systems and handling sensitive data.
• Mindset: A collaborative mindset and enthusiasm for continuous improvement.

How to Apply

Interested and qualified candidates should apply online by visiting the official Plan International jobs portal at jobs.plan-international.org.