Crown Beachfront Vipingo (BFV) is a new luxury beach resort located along the scenic Vipingo coastline, offering world-class hospitality experiences, exceptional dining, wellness, recreation, and conference facilities.
We are looking to hire a Night Auditor to oversee Front Office operations during the night shift by reconciling daily financial transactions, preparing end-of-day reports, ensuring accurate guest billing, monitoring hotel security, and providing exceptional guest service while maintaining operational continuity.
Key Duties and Responsibilities
- Perform end-of-day financial reconciliation and night audit procedures.
- Verify guest accounts, room charges, payments and billing accuracy.
- Balance daily revenue from Front Office, restaurant, bar, spa and other revenue centres.
- Generate daily financial and operational reports for management.
- Prepare shift summaries and handover reports.
- Process late-night guest arrivals and departures.
- Respond to guest enquiries and resolve issues during the night shift.
- Monitor the security of the property and report any incidents.
- Coordinate with Security and Housekeeping to ensure guest safety and operational continuity.
- Ensure compliance with Front Office financial procedures and internal controls.
- Monitor occupancy levels and prepare room status reports.
- Maintain accurate records of night transactions and audit documentation.
- Perform system backups and ensure data integrity where applicable.
- Perform any other duties as may be assigned by the Front Office Manager.
Key Performance Indicators (KPIs)
- Accuracy of night audit reports.
- Accuracy of daily financial reconciliations.
- Timeliness of end-of-day reporting.
- Billing accuracy.
- Number of unresolved audit discrepancies.
- Guest satisfaction during the night shift.
- Compliance with financial controls and audit procedures.
- Timeliness of report submission.
- Security incidents reported and resolved.
- Accuracy of occupancy and revenue reports.
Education, Skills and Experience
- Bachelor's Degree or Diploma in Hospitality Management, Hotel Management, Accounting, Finance, or a related field from a recognized institution.
- Minimum of three (3) years' relevant experience in Front Office operations or night auditing, preferably in the hospitality industry.
- Experience using Property Management Systems (PMS) and Point of Sale (POS) systems.
- Proficiency in Microsoft Office applications, particularly Microsoft Excel.
.png){kind=logo}
.png){kind=logo}
