Lead Food Service Worker

Responsibilities

• Supervising and coordinating the activities of food service workers and cooks to ensure assigned tasks are completed efficiently and accurately.
• Assisting with food preparation, portioning, and service to meet menu and customer requirements.
• Enforcing compliance with food handling, safety, and sanitation standards in accordance with industry best practices and organizational policies.
• Providing training and guidance to food service workers on proper techniques, equipment use, and work processes.
• Monitoring the quality of food preparation and ingredients to ensure customer satisfaction and maintain high standards.
• Operating and maintaining kitchen and service equipment while reporting any malfunctions or repair needs to the supervisor.
• Maintaining cleanliness in the kitchen, dining, and service areas, ensuring sanitation standards are consistently upheld.
• Managing inventory of food supplies and ingredients, ensuring sufficient stock is available for daily operations.
• Preparing daily and weekly work schedules for food service employees to optimize efficiency.
• Addressing service issues, responding to customer feedback, and implementing corrective actions as necessary to maintain customer satisfaction.

Qualifications and Skills

• Minimum of two (2) years of on-the-job experience in food service, including experience in food preparation, service, or kitchen operations.
• Previous supervisory or team lead experience in a food service environment.
• Knowledge of food safety, handling, and sanitation standards, including familiarity with HACCP protocols.
• Ability to operate basic kitchen equipment such as ovens, grills, fryers, slicers, and dishwashing machines.
• Strong communication and interpersonal skills with the ability to work effectively with a diverse team.
• High school diploma or equivalent (BA/BSc/HND preferred).
• Must be in possession of a valid passport (valid for at least one year at the time of hiring) and able to travel internationally.
• Ability to meet contract medical requirements and maintain physical readiness for deployment.
• Ability to obtain and maintain facility credentials/authorization.