Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
Marriott is seeking an IT Technician to plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability and performance. The role involves troubleshooting hardware/software issues, managing PBX/telephone systems, maintaining device inventory, and supporting guest room internet access while maintaining high security and operational standards.
Key Responsibilities
Plan and coordinate information technology-related equipment installations, moves, additions, changes, and system enhancements to improve reliability/performance.
Enter commands and activate controls on computer and peripheral equipment.
Resolve non-routine problems with hardware, software, or guest room internet access.
Analyze, recommend, and implement process improvements.
Maintain inventory of technology devices.
Maintain PBX/telephone switchboard systems and associated hardware.
Ensure computer and telephone rooms are kept locked at all times and access is restricted using interrogated key system.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Ensure employee compliance with company standards/policies and external regulations; serve as a departmental role model or mentor.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees.
Ensure adherence to quality expectations and standards; identify and recommend new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Read and visually verify information. Visually inspect tools, equipment, or machines.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Enter and locate information using computers and/or Point of Sale (POS) systems.
Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: Diploma or Degree in Computer Engineering or a related field.
Work Experience: At least 1 year of related work experience.
How to Apply
Interested and qualified candidates can apply online via the application link: Apply on Marriott Portal.
How to Apply
Interested and qualified candidates should apply online via the application link: Apply on Marriott Portal.
