Established in 1989, Sight and Sound (K) Limited is a leading collaboration solution provider, specializing in solution consultation, design, installation, and integration of Videoconferencing, Audio Visual, and integrated IT solutions. We are seeking an IT Expert for Biometric Identity Systems to manage end-to-end support for our biometric solutions.
Role Overview
This is a critical technical role responsible for the support, maintenance, and optimization of biometric identity systems, including field devices, data collection, and backend processing. The successful candidate will ensure high availability of the Automated Fingerprint Identification System (AFIS) and act as the primary technical liaison between local operations and our global headquarters.
Key Responsibilities
System Administration
Troubleshooting & Maintenance: Provide end-to-end support for biometric identity systems, covering field devices and data collection.
Issue Resolution: Diagnose and resolve complex hardware, software, and network layer issues.
AFIS Performance: Ensure the high availability and optimal performance of the Automated Fingerprint Identification System.
Database Management
Administration: Administer and optimize Oracle and PostgreSQL databases.
Security & Integrity: Ensure data integrity, security, and efficient biometric matching processes.
Production & Customer Support
Production Integration: Collaborate with the local production team to ensure seamless integration between biometric data and ID card manufacturing systems.
Technical Liaison: Act as the primary technical interface for the customer, providing updates, incident reports, and performance metrics to the HQ team in France.
Coordination: Facilitate effective coordination between local operations and HQ directives.
Team Leadership
Guidance: Motivate and lead the local technical team, promoting best practices and alignment with HQ standards.
Collaboration: Foster a proactive and collaborative work environment.
Requirements & Qualifications
Education: Degree in IT, Computer Science, or a related field.
Technical Foundation: Strong background in systems, networks, databases, and cybersecurity.
Database Expertise: Hands-on experience with Oracle and PostgreSQL.
OS Administration: Mastery of Linux and Windows administration, including Active Directory.
Experience: Minimum 5 years in IT operations or system integration.
Industry Experience: Experience in production environments, preferably in identity management or document issuance.
Soft Skills: Proven track record in customer-facing roles and team leadership.
Advantageous: Familiarity with biometric systems and AFIS platforms is a plus.
How to Apply
Interested and qualified candidates should apply via the LinkedIn application portal provided below:
Apply Here on LinkedIn
How to Apply
Interested and qualified candidates should apply online through the LinkedIn link provided on the application portal. Visit https://www.myjobmag.co.ke/apply-now/1166453 to submit your application.
