Mama Ngina University College (MNUC) is a student-centered institution dedicated to producing innovative, ethical, and holistic graduates through market-driven degree programs and state-of-the-art facilities. The ICT Technician plays a vital role in this environment, providing essential technical support for the installation, configuration, maintenance, and management of ICT systems, network infrastructure, and end-user support services across the college.
Role Purpose
The ICT Technician ensures the institution's digital infrastructure is robust, secure, and highly available to support both administrative operations and the academic mission of the college.
Key Responsibilities and Duties
Network Management: Installing, configuring, monitoring, and maintaining Network Infrastructure including LAN, WAN, and wireless networks.
Data Centre Support: Assisting in Data Centre Operations, covering servers, storage systems, firewalls, backups, cabling, power, and cooling systems.
System Administration: Providing user and system support for institutional ICT systems, such as Microsoft Dynamics 365 ERP, Learning Management Systems (LMS), and other core applications.
Performance Monitoring: Continuous monitoring of network and system performance to ensure reliability and security.
Troubleshooting: Diagnosing and resolving hardware, software, and network-level faults.
Platform Support: Assisting in the administration of Windows Server and Linux-based systems.
Security: Implementing ICT security controls based on MNUC policies and industry best practices.
Documentation: Maintaining comprehensive system logs, ICT documentation, asset registers, and incident reports.
Training and Support: Delivering end-user technical support and basic ICT training for both staff and students.
Other Duties: Performing any other ICT-related tasks assigned by management.
Requirements and Qualifications
Education: A Bachelor’s degree in ICT, Computer Science, Information Systems, or a related field from an accredited and recognized university.
Experience: At least three (3) years of relevant work experience in a busy ICT environment.
Preferred Experience: Work history within a university, public institution, or large organizational environment is an added advantage.
Terms of Service
The appointment is on Permanent and Pensionable terms. Remuneration follows the Inter Public University Councils Consultative Forum (IPUCCF) approved salary scales and prevailing Collective Bargaining Agreements (CBA).
How to Apply
Interested applicants must submit a cover letter quoting the position's reference number, a detailed CV (including qualifications, experience, current salary, and contact details), copies of academic and professional certificates, a copy of National ID/Passport, and relevant testimonials.
Online Applications: Send scanned documents to recruitment@mnu.ac.ke.
Manual Applications: Submit hard copies in a sealed envelope marked with the reference number to:
The Principal,
Mama Ngina University College,
P.O Box 444-01030,
GATUNDU.
Applicants with foreign certificates must provide validation evidence from the Commission for University Education (CUE). Applications must be received by 12th March, 2026, at 5.00 p.m. EAT.
How to Apply
Interested applicants should submit a cover letter quoting the reference number, a detailed CV, copies of academic/professional certificates, a copy of National ID/Passport, and testimonials.
Online: Send scanned applications to recruitment@mnu.ac.ke.
Manual: Submit in a sealed envelope marked with the reference number to:
The Principal,Mama Ngina University College,P.O Box 444-01030,GATUNDU.
Note: Applications must be received on or before 12th March, 2026 at 5.00 p.m. (East African Time). Foreign degrees must be validated by CUE.
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