ICT Manager - Business Systems & Applications

Consolidated Bank of Kenya Limited was incorporated on 7th December, 1989. This was in an effort to stabilise the financial sector through the acquisition of nine insolvent institutions and thereafter restructuring them into a viable, professionally run commercial bank. The ICT Manager - Business Systems and Applications reports to the Head of ICT and is responsible for overseeing the management, support, integration, optimization, and continuous improvement of the Bank’s business systems and enterprise applications. The role ensures operational efficiency, business continuity, and innovation while providing strategic leadership in the delivery of reliable, secure, and user-centric technology solutions that support the Bank’s operations and digital transformation agenda.

Key Responsibilities

• Manage and oversee the Bank’s enterprise applications, business systems, and related digital platforms.
• Lead the implementation, integration, maintenance, and enhancement of business applications to support operational and strategic objectives.
• Ensure optimal performance, availability, security, and reliability of all business systems and applications.
• Coordinate system upgrades, patches, testing, deployment, and change management processes.
• Collaborate with business units to identify automation opportunities and translate business requirements into technology solutions.
• Develop and enforce application management policies, procedures, standards, and controls.
• Manage relationships with software vendors, service providers, and implementation partners.
• Oversee user access management, system configurations, and application security controls in compliance with ICT governance and information security requirements.
• Monitor application performance and prepare periodic reports on system utilization, incidents, and service delivery.
• Coordinate user training, system documentation, and end-user support services.
• Support business continuity and disaster recovery planning for enterprise applications and systems.
• Ensure compliance with regulatory requirements, ICT standards, and internal policies relating to business systems and applications.
• Supervise and appraise staff within the Business Systems and Applications function.

Qualifications and Competencies

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field from a recognized institution.
• Master’s degree in a relevant field will be an added advantage.
• Relevant professional certifications such as ITIL, PMP, PRINCE2, COBIT, Oracle, Microsoft, SAP, CISSP, or related certifications will be an added advantage.
• Minimum of six (6) years relevant work experience in ICT, Systems Administration, Enterprise Applications, or Business Systems Management, three (3) of which should be in a management position.

How to Apply

Applications with the position applied for clearly indicated on top of the envelope together with a detailed Curriculum vitae and copies of academic and professional certificates, should be HAND DELIVERED or sent through COURIER/POST OFFICE to the Bank’s Head Office located at Consolidated Bank House, Koinange Street, 6th Floor on or before Tuesday, 26th May 2026 at 5.00 pm and addressed to:

The Head of Human Resources Consolidated Bank of Kenya Limited P.O. Box 51133 - 00200 NAIROBI