ICT Governance Officer

Key Responsibilities

• Governance & Compliance: Review and update the IT Governance, Risk & Compliance (GRC) repositories.
• Control Assessments: Support and document Internal Control self-assessments focusing on risk management practices and regulatory requirements.
• Implementation Support: Provide support to IT teams in implementing governance processes and follow up on the implementation of recommended controls.
• Risk Management: Identify and report on risks, providing recommendations for improvements for management reviews.
• Stakeholder Engagement: Collaborate with various stakeholders to assess risks and monitor compliance with access policies.
• Standards & Documentation: Document all governance standards, support IT initiatives in aligning to these standards, and provide reports for management decision-making.
• Policy Lifecycle: Assist in the management of IT policies, procedures, and processes lifecycle, including testing, attestation, awareness, and enforcement.
• Regulatory Updates: Stay up to date on changes to regulatory requirements and industry standards, updating IT governance policies and procedures accordingly.
• Operational Governance: Support all governance-mandated responsibilities, including audits, training, and business continuity plans.
• Awareness: Ensure all policies and guidelines are socialized to all ICT Team Members.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience in IT Service Management.
• Certifications and intermediate working knowledge of COBIT or ITIL.
• Other governance certifications will be an added advantage.
• Basic experience in controls and effectiveness within an ICT environment.
• Practical experience in a service delivery environment, including technical and service management exposure.

Skills and Competencies

• Excellent relationship management skills with stakeholders, colleagues, and users.
• Strong analytical skills with the ability to solve logical problems quickly.
• Flexible approach to work with a focus on delivery to deadlines and high standards.
• Business awareness and customer focus.
• Strong planning and leadership skills.
• High personal standards and goal-oriented.

How to Apply

Interested and qualified candidates should apply online through the I&M Bank recruitment portal. Please visit I&M Bank on imbank.bamboohr.com to submit your application.