Information TechnologyFull-TimeJunior-level(1-2 yrs)
Job Description
Human Capital Outsourcing Limited is seeking an ICT Assistant to provide first-line technical support, maintain computer systems and network infrastructure, and ensure smooth IT operations.
Key Responsibilities
Provide first-line ICT support to users.
Install and configure computer hardware and software.
Troubleshoot hardware, software, and network issues.
Maintain computers, printers, and peripheral devices.
Support network administration and internet connectivity.
Install system updates and security patches.
Manage user accounts and access permissions.
Perform routine data backup and recovery procedures.
Monitor ICT equipment performance and maintenance schedules.
Support CCTV, biometric, and communication systems.
Maintain ICT inventory and asset registers.
Assist in website and email administration.
Train users on ICT systems and applications.
Maintain ICT documentation and user manuals.
Ensure compliance with ICT policies and cybersecurity standards.
Perform any other duties assigned by management.
Requirements & Qualifications
Bachelor's Degree in Information Technology or Computer Science.
Minimum 2 years of relevant ICT experience.
Hardware troubleshooting skills and network administration knowledge.
Proficiency in Microsoft Office and Windows systems.
Basic cybersecurity knowledge.
Exposure to ERP systems and database knowledge is an advantage.
Strong communication and customer service skills.
Skills & Competencies
Technical Support & Hardware Maintenance
Network Administration & Software Installation
Problem Solving & Attention to Detail
Customer Service & Communication Skills
Cybersecurity Awareness
Time Management & Team Collaboration
How to Apply
Submit your application using the application form on the job posting page at https://www.myjobmag.co.ke/job/ict-assistant-human-capital-outsourcing-limited by filling in your details and uploading your CV.
How to Apply
Submit your application using the application form on the job posting page at https://www.myjobmag.co.ke/job/ict-assistant-human-capital-outsourcing-limited by filling in your details (Name, Email, Phone Number, Location, Subject, Cover Letter) and uploading your CV.
