Human Resources and RecruitmentFull-TimeEntry-level(0-1 yr)
Job Description
The Human Resource Clerk position is based at the front desk of the Human Resources (HR) Office and serves as the primary point of contact for all visitors and callers. The incumbent is responsible for providing professional customer service, managing clerical workflows, and supporting the administrative functions of the HR section. This role ensures that information is effectively shared across HR sub-sections and that logistical requirements for events and personnel are met with efficiency and professionalism.
Key Responsibilities
Front Desk & Customer Service: Greet and assist all visitors and callers to the HR Office. Provide helpful responses to queries, offer guidance, or refer individuals to the appropriate HR staff. Escort visitors as needed.
Document Management: Receive, stamp, distribute, control, and file HR-related documents in designated folders. Handle incoming and outgoing correspondence via Diplomatic Post Office (DPO), Pouch, and FedEx.
Logistical Support: Coordinate logistics for HR meetings and special events. Arrange travel for HR personnel and assist with the employee awards program by ordering certificates/pins and preparing refreshments.
Administrative Tasks: Order office supplies, maintain inventory, and log invoices. Draft simple memoranda, letters, and other HR correspondence for clearance.
Systems & Reporting: Serve as a Subject Matter Expert (SME) for the HR section on the myServices platform. Prepare and follow up on HR requests through ARIBA and myServices to ensure timely receipt of goods and services.
Personnel Records: Maintain all subject files and Official Personnel Folders (OPFs) for Locally Employed (LE) Staff. Ensure the storage and filing rooms are organized for easy review.
Data Maintenance: Update and maintain data in HR databases, including the LE Staff Warden and Emergency locator databases. Maintain the HR SharePoint website and office bulletin boards.
Timekeeping: Perform timekeeping functions for the HR section, ensuring bi-weekly time and attendance reports are submitted correctly to the Mission Timekeeper or Financial Services Center.
Requirements & Qualifications
Education: Completion of high school is required.
Security Clearance: All selected candidates must be able to obtain and hold a security certificate or Public Trust security clearance.
Medical & Background: Candidates are subject to a background investigation and may be required to pass a pre-employment medical exam.
Availability: Must be able to begin working within a reasonable period of time upon receipt of agency authorization and clearances.
Professionalism: Must maintain a professional demeanor suitable for a front-desk position in a diplomatic environment.
How to Apply
Interested and qualified candidates should apply online through the official U.S. government recruitment portal (ERA).
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