The Head of Payments provides strategic leadership and direction for the Bank’s integrated payments ecosystem, encompassing merchant acquiring, card issuance and acceptance, e-commerce, agency banking, mobile banking, billers, and tills. The role is tasked with driving innovation, operational efficiency, and revenue growth across all payment channels, positioning the Bank as a market leader in digital and omnichannel financial services. The incumbent will develop and execute forward-looking strategies that enhance customer value propositions, leverage emerging technologies, strengthen ecosystem partnerships, ensure regulatory compliance, and deliver sustainable competitive advantage in a rapidly evolving payments landscape.
Key Accountabilities
Provide strategic leadership and direction for the Bank’s integrated payments ecosystem.
Drive innovation, operational efficiency, and revenue growth across all payment channels (merchant acquiring, card issuance, e-commerce, mobile banking, etc.).
Develop and execute strategies to enhance customer value propositions.
Leverage emerging technologies and strengthen ecosystem partnerships.
Ensure regulatory compliance and deliver sustainable competitive advantage.
Job Specifications
Academic Qualifications:
Bachelor’s degree in Business, Finance, Banking, Information Technology, or a related field.
A Master’s degree in Business Administration (MBA), Finance, Strategic Management, or a related field is an added advantage.
Professional Qualifications:
Professional certifications in Payments (e.g., Certified Payments Professional – CPP), Digital Banking, or Risk Management are preferred.
Work Experience:
Minimum of 10 years of progressive experience in banking, fintech, or financial services.
At least 5 years in a senior leadership role within payments, digital banking, cards, or channels management.
How to Apply
Interested and qualified candidates should apply through the NCBA Group career portal on SuccessFactors. Please use the application link provided below to complete your submission.
How to Apply
Interested and qualified candidates should apply online via the NCBA Group career portal on SuccessFactors.
