About the Role
Minet Kenya is seeking a Head of Affluent & Private Client Advisory responsible for establishing and leading Minet’s Private Client business. The role focuses on delivering sustainable revenue growth while positioning the company as the preferred risk and wealth advisory partner for High Net Worth (HNW), Ultra High Net Worth (UHNW), and Affluent clients across East Africa.
Duties and Responsibilities
- Strategy & P&L: Own the unit strategy, annual budget, pipeline, revenue forecast, profitability, and agreed growth milestones.
- Segment Development: Define and manage propositions for UHNW, HNW, emerging affluent, family office, multi-cultural markets, diaspora, and executive-client segments.
- Business Origination: Personally lead acquisition of strategic private client portfolios through board-level, private banking, family office, and entrepreneur networks.
- Referral Ecosystem: Build structured referral partnerships with private banks, investment advisers, law firms, tax advisers, real estate developers, luxury asset dealers, motor dealers, and corporate executive networks.
- Private Client Solutions: Coordinate bespoke solutions for high-value homes, contents, jewellery, fine art, collections, prestige motor, personal liability, cyber/privacy, travel, medical evacuation, K&R, and domestic staff exposures.
- Placement & Technical Quality: Ensure insurer selection, policy wording, premium adequacy, reinsurance support, and endorsements are technically sound, compliant, and defensible.
- Client Experience & Claims Advocacy: Deliver discreet, high-touch service standards, claims concierge support, escalation management, and periodic portfolio reviews.
- Governance & Compliance: Enforce IRA compliance, KYC, AML, sanctions screening, data protection, confidentiality, conflict-of-interest, and reputational-risk controls.
- Team & Capability: Design the operating model, recruit and coach relationship managers, associate RMs, and service support, and embed a high-performance advisory culture.
- Performance Reporting: Maintain disciplined MI on pipeline conversion, revenue, retention, cross-sell, service SLAs, claims outcomes, and partner productivity.
- Business Leadership: Build and lead a profitable High Net Worth (HNW), Ultra High Net Worth (UHNW), and Affluent Client business, targeting Kes. 100M revenue within three years through acquisition, retention, cross-sell, and specialist placement solutions.
- Client Proposition: Develop a differentiated private client value proposition for family offices, business owners, senior executives, emerging wealth, and priority affinity segments.
Key Competencies & Qualifications
- Minimum 10 years’ experience in insurance broking, private banking, wealth management, bancassurance, insurer private-client business, or related financial services.
- Demonstrable network within HNW/UHNW, business-owner, private banking, professional adviser, or executive-client markets, with a strong record of trusted relationship-led origination.
- Private Client Advisory: Strong understanding of affluent client needs, wealth preservation, lifestyle assets, family office dynamics, and confidential relationship management.
- Technical Insurance Acumen: Working knowledge of private client, general insurance, specialty lines, personal liability, cyber/privacy, marine/aviation, fine art, and high-value asset protection.
- Commercial Origination: Proven ability to originate, convert, and retain high-value relationships through senior networks and referral ecosystems.
- Executive Presence & Discretion: Ability to engage UHNW clients, CEOs, family offices, banks, and professional advisers with credibility, judgment, and confidentiality.
- Negotiation & Structuring: Ability to negotiate bespoke wordings, insurer capacity, pricing, service terms, and claims outcomes without creating unacceptable E&O exposure.
- Leadership & Matrix Working: Ability to lead a new business unit while coordinating Retail, Corporate, Technical, Claims, Operations, Compliance, and Specialty teams.
- Bachelor’s degree in Business, Finance, Economics, Insurance, Actuarial Science, or related fields. MBA or relevant postgraduate qualification will be an added advantage.
- Diploma in Insurance (ACII/IIK).
