The GSM Engineer - Central & Eastern will perform maintenance and operations activities within the assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. The role involves executing and following up on network extensions, as well as detecting and reporting dysfunctions of network elements.
Reporting Lines & Structure:
Primary Reporting: Team Leader Field Operations
Secondary Reporting: Regional Technical Manager
Department: Technology
Leadership Level: Individual/Team Contribution
Direct Reports: 0 (Indirect: 0, 3rd party: 0)
Key Responsibilities
Attend to equipment faults logged through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
Perform preventive routine maintenance to ensure consistent equipment and environmental health checks.
Work in coordination with Support and NMC teams while analyzing fault incidents to ensure accurate and timely correction, confirming and communicating clears as necessary.
Propose improvement actions for the network structure.
Accurately carry out the preventive maintenance program and generate reports.
Jointly perform new site commissioning tests with equipment vendors and accept only links/sites that qualify under criteria set in engineering standards and equipment factory specifications.
Compile and submit reports on all maintenance-related matters and attend daily evaluation meetings.
Establish and show the cause of link failure by completing the Reason for Outage (RCA) form and providing evidence upon demand.
Principal Outputs
Achievement of performance KPIs
Ensure network availability of >99.60%
Achieve 80% of trouble tickets (TTs) within SLA
Ensure network quality with packet loss of <0.05%
Achieve 90% of planned work first time
Qualifications (Academic and Professional)
Bachelor’s Degree in Telecommunication
Lean Six Sigma – Yellow Belt
CCNA Certification
Valid Driving License
Experience Required
2 years’ experience in transmission network maintenance
Competencies
Technical Competencies:
Network Management Systems (NMS)
Radio rigging
Knowledge of GSM 2G/3G/4G architecture
Good understanding of BSS/transmission technology
Microsoft Office
Customer focus
Planning and organizing
Troubleshooting
Functional Competencies:
Teamwork: Active contribution to a co-operative working environment.
Innovation: Developing new ideas/concepts for better solutions.
Analytical Thinking: Comprehending and identifying patterns/connections in complex situations.
How to Apply
Interested and qualified candidates should apply online by visiting the following application link:
Apply Online
How to Apply
To apply for this position, interested and qualified candidates should submit their application online through the application form on Google Docs by visiting:
