The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance (ICLA), and water, sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents.
Role Overview
The Global ICLA Adviser ESA (Information, Counselling and Legal Assistance, East and Southern Africa region) is responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the ICLA Core Competency (CC). This role involves contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting. The Adviser also supports the development of country/regional core competence strategies and implementation plans aligned with global and regional strategies, and works within the Global Programme Section to contribute to specific areas of innovation, piloting, and learning.
Generic Responsibilities
- Responsible for ensuring compliance and adherence to NRC policies, guidance and procedures in relation to the ICLA Core Competency (CC) while contributing to the development of policies, strategies, tools and new approaches with a focus on innovation and piloting.
- Responsible for supporting the development of country/regional core competence strategies and implementation plans in line with global policies and global and regional strategies.
- Work within the Global Programme Section to contribute to specific areas of innovation and development, including piloting and learning from experiences at the country office and regional level.
- Contribute to the resource mobilization and fundraising for country, multi-country and regional programme development related to the ICLA CC.
Technical Development, Support, and Capacity Building
- Technical supervision of Country and Regional Office Specialists and Programme Development Managers, including providing strategic advice, technical support, capacity building, staff training, and contributing to recruitment.
- Ensure that the ICLA-based programming approaches contribute to integrated response and analysis.
- Contribute to the NRC global development of the ICLA CC, through collaborative working with and contribution to global ICLA programme development, and by sharing learning and expertise with the Global level and Regional and Country Offices.
- Facilitate and stimulate an environment conducive to innovation. Keep informed on innovation insights and analysis of relevance to their ICLA CC. Ensure this knowledge is integrated into the systems and culture of the organisation at country and regional levels.
Quality Standards, Data Analysis and MEL (Monitoring, Evaluation and Learning)
- Provide strategic advice, technical support, and capacity building to Country and Regional Offices to ensure quality programming of core competencies, including Safe and Inclusive Programming.
- Lead the institutionalization, roll-out, and capacity building of sector-specific MEL tools at Country Offices, ensuring effective planning, implementation, and data utilization.
- Support and monitor compliance with the Response Policy and ensure quality oversight of core competency-related MEL, including data quality checks, Theory of Change reviews, and sign-off on evaluations and research.
- Promote and document learning activities, contributing to strategic evaluations and research, and disseminating sector-specific learning and good practices at all levels, including direct support to Country Offices.
Networking, Representation and Relationships
- Responsible for identification, development and maintenance of relationships with relevant stakeholders (e.g., donors, Clusters/Working Groups, UN agencies, NGOs, research- and educational institutions, private sector) related to programmes in general and more specifically as related to NRC’s Core Competencies.
- Work in partnership with the regional and country office advocacy leads to identify and develop regional advocacy issues related to the core competence.
Specific Responsibilities
- Learning and information sharing: Responsible for the documentation, analysing and dissemination of ICLA learning from the country programmes including the sharing of best practices, resources and tools ensuring coherence, efficiency, and effectiveness of the operation within the region and within the ICLA global team.
- Advocacy: Contribute to the identification, prioritisation, development, and documentation of advocacy issues related to ICLA programming.
- Programme policy compliance: Responsible for the monitoring of country programme compliance with the Programme Policy and to activate procedures to obtain approval/rejection of context specific deviations from the programme policy in country offices.
- Strategic positioning: Responsible for the identification of funding opportunities and proactive donor engagement (at RO level or in support of COs) and supporting programme innovation and development at CO level, including scaling programme pilots and with a focus on ICLA in emergencies.
- Quality standards and MEAL: Responsible for proactive monitoring of reporting and use of mandatory data by ICLA teams in country programmes and for the identification of quality programming concerns and data gaps, informing evaluation planning and learning questions.
- Technical CC development: Contribute to the adaptation of NRC’s global ICLA programme approaches, and the development of guidelines, tools and innovative approaches based on research of trends and the learning from the country offices and sub-regions. Responsible for the adaptation of these policies, tools and approaches at sub-regional and country level.
- Core competence pilots: Responsible for the identification of pilot projects for the further development of the ICLA CC in the region, in collaboration with the ICLA Global Lead. Responsible for communicating the results and learning with the ICLA global team and the region.
- Country office start-up: Contribute to the strategic positioning of NRC through an adequate and high quality ICLA programme response in the establishing phase of new country operations.
Requirements
Generic Professional Competencies:
- Minimum 6 years of relevant professional experience in a specialist or adviser, legal aid capacity within the humanitarian field or similar.
- Relevant university degree, preferably law (BA/BSc/HND).
- Must have had international experience holding similar role.
- Legal technical expertise, including knowledge of Housing, Land & Property and legal identity issues in emergency and protracted crises contexts.
- High level of professional expertise in an area relevant to the ICLA Core Competence, in particular relevant knowledge and expertise of national and international legal frameworks impacting on displaced people.
- Proven experience in (assessing) programme quality, undertaking strategic approaches to programme development and delivery, and developing practical tools and resources.
- Experience of delivering learning and development as part of quality improvement and capacity building.
- Experience working in different countries from across more than one NRC region.
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