The Nairobi Centre for International Arbitration (NCIA) seeks a Case Administrator II. This role is crucial for providing technical support in the formulation, implementation, and review of policies, strategies, standards, guidelines, and procedures related to implementing the Alternative Dispute Resolution (ADR) curriculum and training, conducting ADR research and development, and managing strategic partners. An officer at this level may be deployed to head functional areas such as Research and Documentation, or Capacity Building, Collaboration and Advocacy.
Operational Responsibilities / Tasks
Capacity Building, Collaboration and Advocacy Functions
- Implement and review policies, strategies, frameworks, work plans, legislations, guidelines, standards, norms, rules, procedures, and regulations for the Department.
- Collect and collate data on skills gaps of arbitrators, mediators, and alternative dispute resolution practitioners in the area of practice.
- Collect and collate a database of training of trainers, training institutions, resource persons, knowledge management, development partners, and other relevant stakeholders.
- Receive and profile applications from prospective trainers and training institutions.
- Promote public awareness, education, and use of ADR to inculcate ADR in the country.
- Promote Business Process Re-engineering (BPR).
- Implement the business continuity plan for capacity building and knowledge management.
- Foster a corporate culture that promotes ethical practices and good corporate citizenship.
Research and Documentation Functions
- Implement and review policies, strategies, frameworks, work plans, legislations, guidelines, standards, norms, rules, procedures, and regulations for the Department.
- Collect data on alternative disputes resolution mechanisms.
- Compile data on knowledge management on alternative dispute resolution.
- Collect data on emerging Arbitration and ADR trends.
- File and ensure safe custody of records of domestic and international cases registered by the Centre.
- Implement ADR research guidelines and mechanisms of Memoranda of Understanding (MOUs) and other strategic agreements with national, regional, and international bodies.
- Collect and Compile data on public and private agencies to ensure effective facilitation, conduct, promotion, and coordination of ADR research and dissemination of the findings.
- Promote Business Process Re-engineering (BPR).
- Implement the business continuity plan for industry development and research.
- Foster a corporate culture that promotes ethical practices and good corporate citizenship.
Job Competencies (Knowledge, Experience and Attributes / Skills)
Academic Qualifications
- Bachelor’s degree in any of the following disciplines: Law, Arbitration, Information Management, Information Science, Archives and Record Management, Economics, Statistics, Knowledge Management, Library and Information Science, Information Studies, Library and Knowledge Management, Library and Information Studies or equivalent qualification from a recognized institution.
Professional Qualifications / Membership to Professional Bodies
Candidates must possess one of the following:
- Post-graduate Diploma from the Kenya School of Law.
- OR Diploma in any of the following fields: Research Methods, Archiving and Records Management, Information Management, Curriculum Development or equivalent qualification from a recognized institution.
Previous Relevant Work Experience Required
- N/A (No prior professional experience is specified as required).
Functional Skills, Behavioral Competencies/Attributes
- Negotiation and Arbitration skills.
- Problem solving skills.
- Organizational skills.
- Stakeholder management skills.
- Change management skills.
- Planning and Analytical skills.
- Interpersonal and communication Skills.
- Networking skills.
- Creativity and Innovation.
- Time management skills.
- Emotional Intelligence Skills.
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