Front Desk Assistant

Key Duties and Responsibilities

• Deliver a warm, professional, and memorable experience to all visitors and clients.
• Manage front desk operations efficiently in a busy, fast-paced setting.
• Welcome guests, handle inquiries, and direct them appropriately.
• Answer and manage incoming calls, emails, and general correspondence with professionalism.
• Coordinate meeting room bookings, appointments, and staff schedules.
• Support general office administration and daily operations.
• Assist in planning and executing meetings and events, including logistics and coordination.
• Maintain a clean, organized, and inviting reception area at all times.
• Monitor and replenish office supplies and ensure smooth office functionality.
• Coordinate transport logistics with drivers when required.
• Handle challenges proactively and ensure seamless service delivery.

Job Requirements and Qualifications

• Diploma in Hospitality Management, Business Administration, Communication, Front Office Operations, or a related field.
• Minimum of 2 years of relevant work experience.
• Good working knowledge of Microsoft Office applications.

Core Competencies

• Excellent communication and interpersonal skills.
• Strong customer service orientation with a friendly, approachable demeanor.
• Ability to multitask and remain organized under pressure.
• Professional appearance and positive attitude.
• Strong attention to detail and problem-solving skills.
• A team player with high integrity and reliability.

How to Apply

Interested and qualified candidates should forward their CV to: careers@emergeegressconsulting.com using the position as subject of email.