The Delivery / Project Manager will be responsible for leading end-to-end project delivery, ensuring successful outcomes that meet or exceed client expectations, particularly in the domain of IT and AI initiatives. The role involves optimizing delivery frameworks, such as Agile/Scrum hybrids, managing cross-functional teams, overseeing project budgets, and tracking key performance metrics. Furthermore, the Manager acts as the primary point of contact for clients, proactively mitigating risks and driving continuous improvement across all projects.
Core Responsibilities
- Lead end-to-end project delivery.
- Optimize delivery frameworks (Agile/Scrum hybrid).
- Manage cross-functional teams.
- Oversee budgets.
- Track performance metrics.
- Ensure client expectations are exceeded.
- Act as the primary point of contact for clients.
- Proactively mitigate risks.
- Drive continuous improvement across all projects.
Qualifications & Experience
- Bachelor’s degree in Business Administration, Project Management, or a related field.
- 10+ years of project and program management experience, with 5+ years leading IT or AI delivery.
- Proven track record delivering large-scale enterprise projects on time and within budget.
- Strong experience with Agile delivery frameworks and the ability to tailor approaches for different clients.
- PMP, PRINCE2, Scrum Master, or equivalent certifications are preferred.
- Exceptional leadership, communication, stakeholder management, and client management abilities.