The Customer Service Representative at Nairobi Inland Cargo Terminal (NICT) provides exceptional customer support, manages inquiries, and ensures smooth cargo operations at the CFS facility strategically located adjacent to the SGR Nairobi Terminus.
Responsibilities
Provide excellent customer service and respond to inquiries
Track shipments and update customers on status
Process documentation accurately and in a timely manner
Verify payments and issue gate passes
Ensure compliance with customs procedures
Maintain strong communication and attention to detail
Qualifications and Requirements
Qualifications: BA / BSc / HND
Strong communication skills and high attention to detail
Ability to ensure compliance with customs procedures
How to Apply
Send your CV & Cover Letter to: Email: hr@nict.co.ke
