Pam Nail Care Ltd is a leader in providing quality nail care products and services in Kenya, founded in 2016. Our products, including polishes and gel polishes, are non-toxic, vegan, fast-dry, and of superior quality. Our vision is to be the largest nail care supplier in Kenya.
We are looking for a professional and welcoming Customer Service/Receptionist to join our dynamic team in Nairobi and help us shape the future of the company.
Responsibilities
Act as the primary point of contact for clients, providing a warm and professional welcome at the reception.
Manage incoming inquiries via phone, email, and social media channels.
Provide detailed information to clients about our range of non-toxic, vegan, and fast-dry beauty products.
Assist in managing salon appointments and customer flow.
Maintain a clean and organized reception area while ensuring a positive customer experience.
Support point-of-sale transactions and basic administrative records.
Requirements
Education: Minimum of a BA/BSc/HND qualification.
Experience: Previous experience in customer service or reception is an advantage but entry-level candidates with strong potential will be considered.
Skills: Excellent communication and interpersonal skills.
Passion: A strong interest or passion for the beauty and nail care industry.
Attributes: Professional demeanor, ability to multitask, and a proactive attitude.
How to Apply
Interested applicants should send their application via email or Direct Message (DM) to info.pamnailpolish@gmail.com.
How to Apply
To apply for this position, send your application via email or Direct Message (DM) to info.pamnailpolish@gmail.com. Please ensure your application clearly states the position you are applying for.
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