Clerical Officer II

• Register patients for health services, including SHA/insurance schemes.
• Verify patient details and ensure accurate data entry into hospital systems.
• Maintain and update patient records, files, and registers in an orderly manner.
• Retrieve and file patient records as needed by health service providers.
• Ensure confidentiality and security of patient information.
• Handle general inquiries and direct clients to the right departments.
• Maintain a professional and courteous reception environment.
• Prepare, sort, and distribute official correspondence, files, and documents.
• Type and format letters, memos, reports, and other official documents.
• Assist in filing, photocopying, scanning, and printing documents.
• Enter patient, service, and insurance data accurately into electronic or manual systems.
• Assist in compiling daily, weekly, and monthly service and insurance reports.
• Reconcile service utilization data with insurance registration records.

Requirements for Appointment

• Be a Citizen of Kenya.
• Kenya Certificate of Secondary Education (KCSE) mean grade C (Plain).
• Certificate in computer applications from a recognized institution.
• At least one (1) year of relevant work experience.
• Good communication and interpersonal skills.
• Willingness to work in shifts, including weekends and holidays.
• Punctuality, honesty, and reliability.

How to Apply

Interested and qualified candidates are required to submit their applications online through the County Government of Kitui recruitment portal at https://careers.kitui.go.ke.