Accor is seeking a dedicated CCTV Controller to join their security team. The primary responsibility of this role is to maintain a safe and secure environment by monitoring live and recorded surveillance footage across the property, including lobbies, entrances, parking areas, and back-of-house locations. The ideal candidate will be vigilant, alert, and capable of responding swiftly to potential security incidents while maintaining the highest level of confidentiality.
Key Responsibilities
Surveillance and Monitoring
Monitor live and recorded CCTV footage across all assigned areas.
Detect, assess, and report suspicious activities, security breaches, or safety hazards.
Operate and control surveillance systems, cameras, and recording equipment.
Ensure continuous coverage of critical areas (lobby, entrances, parking, back-of-house, etc.).
Maintain strict confidentiality of all surveillance information and recordings.
Security & Incident Management
Respond promptly to alarms and emergency situations.
Coordinate with on-site security officers and management during incidents.
Document and log all incidents accurately in security reports.
Preserve and retrieve video evidence when required for investigations.
Assist law enforcement when necessary by providing footage and reports.
System Operations & Maintenance
Conduct regular system checks to ensure all cameras and equipment are functioning properly.
Report technical faults or system malfunctions immediately.
Ensure recording systems are operating and data is stored according to company policy.
Maintain organized archives of recorded footage.
Administrative Duties
Maintain accurate daily activity logs.
Prepare incident and shift handover reports.
Follow company security policies and standard operating procedures.
Participate in security briefings and training sessions.
Compliance & Professional Conduct
Adhere to data protection and privacy regulations.
Maintain high levels of integrity and discretion.
Remain alert and attentive during the entire shift.
Uphold company standards in grooming and professional behavior.
Qualifications and Requirements
High school diploma or equivalent (minimum requirement).
Certificate or diploma in Security Management, Criminology, or a related field.
Valid Security Guard License.
CCTV Operator Certification.
Basic First Aid & CPR certification.
Fire safety / emergency response training.
How to Apply
Interested and qualified candidates should apply online through the Accor recruitment portal at jobs.smartrecruiters.com.
How to Apply
Interested and qualified? Go to Accor on jobs.smartrecruiters.com to apply. Follow the link provided to access the smartrecruiters portal for your application.
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