This job is responsible for handling customer interactions (calls, emails, chats) to provide support, resolve issues and provide information on available products and services.
Key Responsibilities / Duties / Tasks
Handling members queries and offering utmost support through telephone and email.
Providing relevant information on membership, products, services and solutions.
Online member Recruitment.
Activation of dormant accounts.
Cross-selling of Sacco products.
Any other duty assigned from time to time by the supervisor.
Academic and Professional Qualifications
Bachelor's degree in public relations, Marketing and Mass communication and any business-related course.
Professional Qualifications/Membership to professional bodies (e.g., Marketing Society of Kenya).
One Year of relevant work experience.
How to Apply
Qualified applicants to apply enclosing their Signed Cover letter, ID Copy, an up-to-date CV, evidence of current or past employment, Academic & Professional Certificates and copies of relevant testimonials addressing to:
Please Note that: The deadline for submitting applications is Tuesday 2nd June 2026 Close of Business. Applications received later than this date will NOT BE considered. Only shortlisted candidates will be contacted.
