Business Development Officer

This role is for Business Development Officers who report to the Branch Manager. The primary purpose is to deliver business performance through the effective marketing of the Bank's products. This involves ensuring optimum productivity, maintaining a high-quality loan book, ensuring operational efficiency, and managing strong client relations.

Key Responsibilities

• Support the credit function of the Branch by ensuring growth of a high-quality loan book as per set targets.
• Develop sound customer loan facility proposals that comply strictly with the Bank’s credit administration standards and policy.
• Market new liability accounts in line with the given targets, specifically focusing on deposit mobilization.
• Identify and thoroughly understand specific client needs and deliver services promptly, adhering to the Bank’s policies and procedures.
• Keep abreast with new developments in customer preference and proactively advise management on relevant changes.
• Manage customer relations under a personal portfolio and ensure that lasting, strong business relations are established with all clients.
• Ensure turnaround time meets the standards stipulated in the Service Level Agreements when providing service to customers.
• In liaison with the credit administration unit, ensure timely renewal of insurance policies for assets charged as security and timely updates of valuation reports for properties held as security for loans extended by the Bank under the personal portfolio.
• Effectively monitor loan repayments, mitigate risks related to default, and periodically review the loan portfolio to manage likely problem areas.
• Ensure regulatory compliance and implementation of effective anti-money laundering procedures and controls.
• Ensure timely submission of required management reports.

Qualifications and Competencies

• Possess a bachelor’s degree in a business related field.
• Possession of professional banking qualifications such as AKIB, ACIB, or CPA will be considered an added advantage.
• Must have a minimum of three years’ relevant working experience in the banking industry.
• Should possess strong credit risk management skills.
• Should have strong customer service orientation and commercial awareness.
• Should have excellent interpersonal, and negotiation skills with the ability to network, generate new business and develop strong business relations.
• Should have good knowledge of the Central Bank of Kenya Prudential guidelines and also the Bank’s Know Your Customer (KYC) policy.