Bancassurance Sales Representative - Central Region

Key Responsibilities

• Sales Drive: Drive sales of life, general, medical, and micro‑insurance products in allocated branches to achieve individual and branch targets.
• Opportunity Identification: Identify insurance opportunities by collaborating with branch staff and integrating insurance into daily banking conversations.
• Market Intelligence: Provide market intelligence, customer insights, and competitor updates to support sales strategies and revenue growth.
• Marketing & Outreach: Support marketing campaigns, branch activations, and customer outreach activities to generate leads and close business.
• Training: Deliver product knowledge and basic technical training to branch staff through huddles and on‑the‑job coaching.
• Collaboration: Participate in sales meetings and contribute ideas that enhance sales productivity and customer engagement.
• Claims Support: Serve as the first point of contact for claims by assisting with initial documentation and escalating cases appropriately.
• Operational Efficiency: Ensure timely submission, processing, and follow‑up of all insurance business to deliver smooth customer experiences.
• Compliance: Collect and submit accurate documentation for policy issuance, endorsements, and renewals in line with regulatory and internal standards.
• Relationship Management: Build strong customer relationships through effective communication, timely responses, and consistent follow‑up to support satisfaction and retention.

Requirements and Skills

• Education: Bachelor’s degree in Insurance, Business, Actuarial Science, or a related field.
• Certification: Professional certification in insurance (COP or ECOP) is mandatory.
• Experience: At least 1 year of experience in Insurance, Bancassurance, or within a financial institution.
• Preferred Experience: Experience in selling insurance products or financial solutions is an added advantage.

How to Apply

1. Complete the application form here.
2. Submit your CV and an application letter to: Bancarecruitment@nationalbank.co.ke.
3. Deadline: Monday, 9th March 2026.