Accounts Receivable Assistant

Role Overview

The Accounts Receivable Assistant at Villa Rosa Kempinski and Olare Mara Kempinski is responsible for managing the daily operations of the accounts receivable function. This includes processing transfers, monitoring accounts, verifying billing accuracy, and ensuring timely collections in accordance with hotel credit policies.

Key Responsibilities

• Policy Compliance: Understand and strictly observe the credit policies of Villa Rosa Kempinski and Olare Mara Kempinski.
• Ledger Management: Promptly process daily transfers from the guest ledger to the city ledger for all invoices and credit card payments.
• Account Oversight: Monitor postmaster accounts to ensure openings are approved and accounts are closed within stipulated timelines.
• Billing Verification: Verify that daily City Ledger folios are received from the Front Office and check that room rates charged to travel agents match their contracts.
• Contractual Accuracy: Ensure group billings are completed as per contract and that all folio transfers are approved and routed correctly.
• Documentation: Verify accuracy of all charges and credits. Ensure invoices are attached with proper supporting documents (commitment letters, LPOs, vouchers) before dispatching to customers.
• Record Maintenance: Maintain organized records by scanning and filing copies of all invoices, supporting documents, and statements.
• Reconciliation: Balance house accounts weekly and reconcile payments with open invoices. This includes the allocation of credit card and Mpesa payments.
• Collections: Maintain detailed documentation of all collection efforts. Contact delinquent accounts to collect outstanding payments promptly and report all credit matters to the Credit Manager.
• Query Resolution: Professionally and efficiently handle customer queries regarding disputed charges or account statuses.
• Administrative Duties: Update approved credit customers in Opera AR and ensure credit application forms are current.
• Safety & Compliance: Adhere to the Employee Handbook rules and the hotel's policies regarding Fire, Hygiene, Health, and Safety.

Skills, Knowledge, and Expertise

• Certification: CPA (K) qualification.
• Education: Bachelor’s degree or diploma in Accounting or a related field.
• Experience: At least 3 years’ experience in a similar position, with at least one year specifically in finance and accounts management.
• Technical Proficiency: Computer literate with in-depth knowledge of Microsoft Office products and accounting software.
• Communication: Excellent oral and written communication skills.
• Time Management: Strong organizational skills with the ability to work under pressure and meet deadlines with minimal supervision.
• Ethics: Professional, confidential, and ethical approach to work.
• Interpersonal Skills: Team player with the ability to handle high volumes of work with high attention to detail.

How to Apply

Interested and qualified candidates should apply online by visiting the official Kempinski career portal at kempinski.pinpointhq.com or through the application link at https://www.myjobmag.co.ke/apply-now/1188093.