The UI / UX Designer will act as a lead across multiple project initiatives, translating complex business and functional requirements into user flows, wireframes, interaction designs, and prototypes. The role involves facilitating design thinking sessions, conducting user research, collaborating with technical and visual design leads, and establishing UI/UX standards to deliver seamless, intuitive digital banking experiences.
Key Responsibilities
- Act as a lead on all projects tasked with making complex user experience decisions and assist in the definition and translation of business/functional requirements into user flows and wireframes.
- Facilitate user experience design thinking sessions to identify business and technical requirements for technology, research, and business initiatives to ensure designs achieve user goals.
- Develop overall user experience, interaction design, and information architecture for technology and business initiatives.
- Use analytical techniques to gather and analyze design requirements (e.g., interviews, workshops, surveys, site visits, use cases, workflow analysis, observations).
- Create site maps, flows, wireframes, prototypes, design specifications, analyze usability test results, and develop user experience design briefs.
- Evaluate information gathered from multiple sources to resolve conflicts and support interaction design prioritization and tradeoff decisions.
- Define process improvements for the UX team and work with leadership to communicate and uphold user experience standards.
- Work with creative/visual leads and technical leads to ensure design solutions are technically feasible and optimal through an iterative design process.
- Develop expert-level knowledge of competitive and complementary design strategies to ensure a best-approach design.
- Define and prioritize design schedules, milestones, and deliverables, and advocate for UI guidelines, standards, and requirements.
- Act as an internal consultant and subject matter expert on changing UX design technologies and industry standards.
Qualifications & Requirements
- Bachelor’s degree in an IT-related field or Business-related field with relevant IT Professional qualifications. Qualifications in Graphic or Visual Design, Digital Media Design, or related visual specialties are an added advantage.
- At least 3 years’ relevant work experience in web design, UX design / front-end mobile-web development, product design, product management, production management, or marketing.
- Strong technical proficiency with UX tools such as Figma (essential), FigJam, Adobe Creative Cloud, Sketch, and Miro.
- Creative problem solver with experience leading projects and building consensus with cross-functional stakeholders.
- Demonstrated ability to scope and estimate efforts accurately, prioritize tasks independently, and rapidly produce deliverables in a fast-paced environment.
