This role involves serving as the Transport Officer within the Transport, Travel and Housing department at Aga Khan University Hospital. The primary objective is to manage and coordinate all transport services for institution staff and guests, ensuring operational efficiency and high standards of service delivery.
Key Responsibilities:
- Coordinating transport for institution’s staff and guests by handling all requests and bookings.
- Supervising outsourced drivers and ensuring they are up to the tasks given.
- Ensuring that each transport request is booked for facilitation.
- Allocation of drivers to various assignments.
- Sourcing for extra cars when needed.
- Responsible for generating and submitting reports to departments for them to generate their transport usage.
- Generating and submitting transport reports to finance for payment processing.
- Ensuring institution vehicles are repaired as required.
- Responding to any/all queries directed to the transport office.
- Providing solutions to complaints and ensuring good customer service when resolving them.
Requirements:
- Education & Qualifications: Bachelor’s Degree and/or Diploma in Logistics and/or Transport/Fleet Management from a reputable institution.
- Experience: Minimum of 2 years’ proven experience in Fleet Management.
- Technical Proficiency: Proficiency in transport management system and Microsoft office.
- Certifications & Knowledge: Valid driving license plus Motor vehicle mechanical knowledge. Knowledge of relevant transport & traffic regulations.
- Core Competencies: Competent in Record Keeping, coordination and reporting. Honesty and integrity. Excellent interpersonal and communication skills.
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