Transformation Director

The Transformation Director will lead Instiglio’s organization-wide transformation agenda, focusing on strengthening the systems, operating models, and change capabilities that enable Instiglio to scale its impact globally in poverty alleviation. This senior role sits at the intersection of strategy, systems-building, technology, and execution, and requires a leader who excels in complexity and is equally comfortable designing transformation roadmaps and rolling up their sleeves to ensure adoption and results.

While reporting to the COO, you will collaborate closely with the CEO and Chief Impact Officer (CIO) on specific initiatives. You will also partner with fellow members of the Instiglio Leadership Team to integrate, prioritize, and embed transformation efforts across the organization.

Key Responsibilities

1. Lead Organization-Wide Transformation & Change Management

• Own and drive Instiglio’s Transformation & Change Management Program end-to-end.
• Diagnose organizational challenges, design solutions, prioritize execution in line with strategic goals, and ensure successful adoption.
• Act as the integrator across teams (e.g., Partner Group, Leadership Team, People Committee, Finance Committee), ensuring initiatives are aligned, sequenced, and mutually reinforcing.
• Establish clear success metrics and track progress, learning, and impact over time.

2. AI Integration & Digital Transformation

• Lead the design, pilot, and scale of AI-enabled tools that enhance decision-making, productivity, and service delivery.
• Drive organization-wide AI adoption, capability-building, and change management.
• Translate emerging AI opportunities into practical workflows, operating model shifts, and strategic advantages.
• Ensure ethical, responsible, and effective use of AI across the organization.

3. Impact Management Systems (in partnership with the CIO)

• Strengthen how Instiglio measures organizational performance, learning, and results.
• Design and refine frameworks, tools, and processes that clarify goals, drive alignment, and support strategic decision-making.
• Improve visibility and coherence across impact data, organizational learning, and performance management.

4. Partnerships Development Systems

• Build and refine systems that strengthen how Instiglio develops, manages, and sustains partnerships across donors, governments, and the private sector, coordinating with the Partnership Development Centre and Business Development Teams.
• Develop processes that improve pipeline visibility, institutional engagement, and strategic prioritization.
• Enable leadership teams with better data, tools, and decision frameworks for partnership growth.

5. Internal Operating Model & Process Evolution

• Lead the evolution of Instiglio’s internal operating model as the organization scales.
• Redesign workflows, governance rhythms, collaboration structures, and decision-making processes.
• Embed AI and digital tools across core operational systems to improve efficiency and effectiveness.
• Ensure changes are practical, adopted, and sustained in day-to-day operations.

6. Hands-On Execution & Delivery

This role demands hands-on execution and is not strategy-only. You are accountable for seeing transformation initiatives from idea to execution to sustained adoption. On internal strategies, systems & processes, you will work closely with Internal Services teams and management to maintain excellence in operations. You will personally:

• Build tools, templates, and dashboards;
• Draft frameworks and operating models;
• Run complex, cross-functional projects;
• Facilitate alignment and decision-making;
• Troubleshoot operational bottlenecks; and
• Ensure implementation sticks beyond launch.

Candidate Profile and Qualifications

We seek thoughtful, driven professionals motivated by our mission. An ideal candidate will possess:

• Education: BA/BSc/HND qualification.
• Experience: At least 10 years of relevant experience in:
  • Organizational transformation and change management.
  • AI or technology implementation in organizations.
  • Systems-building in high-growth or complex environments.
  • Management consulting, public sector reform, or international development.
  • Designing and scaling operating models, decision systems, and workflows.
  • Working closely with senior leaders to translate strategy into execution.