Talent Acquisition Manager - Technology

Key Responsibilities

Health and Safety

• Uphold the company code of conduct, policies, and procedures.
• Adhere to safety, health, and wellbeing guidelines in all actions and decisions.

Technology Talent Acquisition Delivery

• Deliver end-to-end recruitment for Technology roles (AI, data, engineering, digital) within agreed SLAs.
• Work with recruitment agencies and sourcing partners to fill critical roles.
• Ensure high-quality, compliant, and professional recruitment processes aligned to the Safaricom Way.
• Drive strong candidate experience and timely closure of vacancies.

Hiring Manager Partnership & Capability Building

• Partner with hiring managers to define role requirements and skills.
• Deliver workshops and coaching to line managers on recruitment best practices.
• Guide hiring managers on structured interviews and fair selection decisions.
• Act as a trusted advisor on market insights and talent availability.

Talent Pipeline, Diversity & Employer Branding

• Build diverse talent pipelines across gender, disability, and underrepresented groups.
• Develop proactive sourcing strategies for scarce technology skills.
• Participate in career fairs and external engagements to position Safaricom as an employer of choice.
• Strengthen employer brand visibility within the Technology market.

Internal Mobility & Skills-Based Placement

• Review all vacancies against internal talent pools before external hiring.
• Support skills-based hiring and redeployment across Technology teams.
• Track internal vs external hiring mix to improve internal fill rates.

Recruitment Governance, Reporting & Vendor Management

• Manage relationships with external providers including agencies and background checkers.
• Ensure all recruitment activities are legally compliant.
• Produce weekly and monthly recruitment reports and provide data-driven insights.

Core Competencies

• Customer Obsession: Simplify processes through digitalization and focus on customer-centric decisions.
• Purpose: Create an inspiring vision, challenge teams to reimagine processes, and act on growth opportunities.
• Innovation: Create psychological safety, fuel innovative ideas, and learn fast from digital adoption.
• Collaboration: Break silos, align resources with future needs, and coach others to take ownership.

Qualifications and Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Higher National Diploma in HRM.
• 6–8 years of progressive experience in Talent Acquisition.
• At least 3 years in a Senior Specialist level role (or above) dedicated to Technology/Digital hiring in complex environments (telecoms, fintech, etc.).
• Proven experience hiring for Software Engineering, Data, AI/ML, Cybersecurity, Cloud, Digital Product, and Architecture roles.
• Track record of building sustainable talent pipelines and conducting assessment centers.
• Strong knowledge of recruitment systems (ATS), labor laws, and ethical hiring practices.

How to Apply

Interested and qualified candidates should apply by visiting the Safaricom career portal via the Oracle Cloud platform using the following link: Apply Online.