The System Administrator and Support Officer is responsible for the upkeep, configuration, and reliable operation of computer systems, including servers and storage systems. This role involves planning for and responding to service outages and other technical problems, as well as troubleshooting issues to ensure seamless business operations within the Sacco.
Key Responsibilities
System Administration: Administer, configure, and troubleshoot servers and ICT systems, including Core Banking, HR and Payroll, ATM, and Mobile Banking systems.
Infrastructure Management: Oversee server deployments, virtualization, and storage management.
User Support: Provide staff and member technical support and manage user support tickets effectively.
Network Monitoring: Monitor transaction links and maintain high bandwidth, secure, and redundant links within the Sacco LAN.
System Maintenance: Maintain upkeep, configuration, and reliable operation of the computer systems; perform preventive maintenance on servers, AC, laptops, and desktop computers.
Data Management: Oversee data backups, operation of backup tools, and testing of disk and data recovery procedures.
Compliance & Security: Perform system compliance, database management, monitoring, and software licensing/subscriptions (e.g., antivirus, backup, and replication).
Vendor Liaison: Configure users and liaise with system vendors and service providers for technical support on-site or virtually.
Change Management: Provide resources and action on system change requests and maintain website updates.
Requirements and Qualifications
A bachelor’s degree in IT, Computer Science, or a related field.
Professional certifications such as CCNP, CCNA, MCSE, MCSA, MCSD, OCDBA, or MCDBA.
At least 4 continuous years of work experience as a systems administrator within a Sacco or a financial institution.
Solid technical skills in databases, networks, and banking applications.
Personal Attributes
Ability to work independently with minimum supervision.
Strong team player with good interpersonal skills.
Driven by results and achievement.
Excellent analytical, decision-making, and problem-solving skills.
Highly innovative and creative with project management skills.
How to Apply
Interested and qualified candidates should apply by visiting the Kimisitu Sacco application portal on Microsoft Forms via this link: https://www.myjobmag.co.ke/apply-now/1203728.
How to Apply
Interested and qualified candidates should apply by visiting the following link to the Kimisitu Sacco application form on Microsoft Forms: https://www.myjobmag.co.ke/apply-now/1203728.
