Department Mission
To build a thriving, future-ready WWF workforce by ensuring that people at all levels have the skills, capabilities, and development pathways needed to deliver the WWF Strategy.
- Embed WWF’s core values and standards to strengthen the culture and create the right working environment across the Network.
- Develop and maintain P&C standards, policies, systems, and platforms that attract, develop, and retain the right people for the organisation.
- Create the conditions for high performance, ensuring that staff can perform at their fullest potential and maximise their contribution to WWF’s conservation goals.
Major Functions
The Specialist, Performance Management supports WWF International’s performance management approach to ensure it is fair, inclusive, and development-oriented. The role contributes to building a performance culture that focuses on learning, continuous improvement, and unlocking potential, enabling people to contribute meaningfully to their roles and grow with the organisation over time.
Major Duties and Responsibilities
Performance Management Framework & Processes
- Support the design, implementation, and continuous improvement of WWF International’s performance management framework, tools, and annual cycles.
- Ensure performance processes are clear, consistent, and aligned with WWF values, leadership behaviours, and organisational priorities.
- Coordinate annual performance milestones (goal setting, mid-cycle reviews, end-of-year reviews), ensuring timely guidance and support.
Guidance, Capability Building & Support
- Provide guidance to managers and staff on performance conversations, goal setting, feedback, and development planning.
- Support capacity building initiatives that strengthen managers’ confidence in having constructive, inclusive performance and development discussions.
- Promote approaches that recognise different strengths, learning styles, and stages of development.
Performance, Potential & Development
- Support the integration of performance, potential, and development perspectives ensuring performance management enables growth, mobility, and retention of talent across the organisation.
- Contribute to links between performance management, learning, leadership development, and talent processes (succession planning, internal mobility).
Data, Insights & Continuous Improvement
- Monitor and analyse performance management data and trends to identify risks, strengths, and opportunities for improvement.
- Prepare insights and summaries for P&C colleagues and leadership to support evidence-based decision-making.
- Support evaluations of performance processes and recommend enhancements based on feedback and data.
Collaboration & Stakeholder Engagement
- Work closely with Senior Business Partners, the Talent Development Team, and other P&C specialists to ensure alignment and coherence across people processes.
- Support and prepare organisation-wide communications and guidance related to performance management.
Required Qualifications, Skills, and Competencies
- Bachelor’s degree in HR, Organisational Development, Business Administration, International Relations, or a related field.
- 4–6 years of experience in HR, talent management, organisational development, and mobility.
- Experience supporting HR processes or talent development programmes in multicultural, international environments.
- Experience supporting performance management, talent, or learning processes in multicultural, international environments.
- Experience working with managers on people-related processes and navigating sensitive conversations with professionalism and care.
- Strong understanding of inclusive, development-focused performance management practices.
- Ability to translate frameworks and policies into practical, user-friendly tools and guidance.
- Analytical skills, with the ability to derive insights from qualitative and quantitative data.
- Strong communication skills, with the ability to explain concepts clearly and build trust with stakeholders.
- High attention to detail, organisational skills, and ability to manage multiple processes simultaneously.
- Fluency in English; knowledge of additional languages is an asset.
- Embraces the WWF mission and values of the organisation: Courage, Integrity, Respect & Collaboration.
