Shipping Clerk

Role Summary

The Shipping Clerk will coordinate shipping documentation, manage container interchange activities, and support efficient transport operations for Container Operations.

Key Responsibilities

• Coordinate shipping documentation to support efficient transport operations for Container Operations.
• Prepare, verify, and maintain transport documents, including Delivery Orders (DOs), Container Interchange Receipts (CIRs), Equipment Interchange Receipts (EIRs), waybills, transport manifests, gate passes, and Proofs of Delivery (PODs).
• Manage container interchange activities, ensuring the timely collection, delivery, and return of containers in compliance with shipping line, depot, port, customer, and company requirements.
• Monitor container and shipment movements, maintaining accurate records and coordinating timely container returns to minimize detention and demurrage costs.
• Verify container condition during collection and return, documenting and escalating any damages or discrepancies.
• Coordinate vehicle dispatches and monitor deliveries to ensure timely and efficient cargo/container movement.
• Liaise with shipping lines, container depots, drivers, and internal teams to facilitate seamless operations.
• Maintain accurate shipment, transport, and container movement records.
• Receive, verify, and reconcile Proofs of Delivery (PODs) and container interchange documents to support invoicing and reporting.
• Investigate and resolve shipment, documentation, and container interchange discrepancies in collaboration with relevant stakeholders.
• Prepare routine transport and shipment reports and ensure compliance with company policies, customer requirements, and applicable transport regulations.
• Perform any other duties assigned by the Transport Operations Controller or Fleet and Admin Manager.

Key Skills and Knowledge

• Freight forwarding and transport operations.
• Container interchange procedures and documentation.
• Shipping and transport documentation requirements.
• Road transport operations and fleet coordination.
• Basic customs and import/export procedures.
• Microsoft Office Suite, particularly Excel, Word, and Outlook.

Qualifications and Experience

• Qualification: BA/BSc/HND.
• Minimum of two (2) years' experience in transport, logistics, shipping, or freight forwarding operations.
• Experience managing shipping documentation and container interchange processes is highly desirable.
• Experience using TMS or other logistics management systems is an added advantage.