The Swiss-based family owned company Bühler is a global, industrial solution provider for processing foods and for manufacturing advanced materials, contributing to food security and high energy efficiency. Around 65% of the worldwide harvested grain is processed on Bühler mills, around 50% of all car taillamps or headlamps are getting metallized...
The Role
This role involves driving business growth activities, particularly focusing on service and project sales, within the assigned territory. This requires strategic planning, active sales engagement, cross-functional collaboration, and diligent customer relationship management.
Key Responsibilities (Where you'll excel)
- Prepare action plans and schedules to increase business activities in the assigned territory.
- Identify sales prospects and contact these and other accounts as assigned.
- Align and complement market activities together with existing Area Sales/Service Manager in the assigned territory.
- Identify, handle, and resolve customer complaints/concerns.
- Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
- Follow up on new leads and referrals resulting from field activity.
- Ensure that client data in Customer Relationship Management (CRM) system is up to date.
- Prepare presentations and proposals.
- Prepare quotation and generates sales leads for service and project business.
- Work in cross-functional service teams to meet set KPIs, ensuring operational excellence in planning, scheduling, and delivery.
- Champion a customer-first, value-driven approach, building long-term relationships and managing key stakeholders across sales, operations, and finance.
- Drive performance through data (forecasting, pipeline, margins, service quality) with clear accountability and transparent communication.
- Grow into the role by building team capability over time—support coaching, mentoring, and succession planning—while demonstrating resilience, agility, and sound conflict resolution as responsibilities expand.
Required Qualifications and Skills
Qualifications:
- Bachelor's degree (BA/BSc/HND) in Engineering or other related technical field.
- Minimum 5 years of working experience in the similar industry.
Skills Needed:
- Fluent communication skill in English language.
- Ability to conduct sales conversations and contract negotiations.
- Entrepreneurial drive and ownership mentality.
- Strong data literacy (pricing, margins, lifecycle economics).
