Senior Office Administrator

The role of the Senior Office Administrator at the Warehouse Receipt System Council (WRSC) involves providing high-level administrative and secretarial support to ensure the efficient functioning of the office. This position requires demonstrated professional competence in managing comprehensive office administrative services.

Key Duties and Responsibilities

The Senior Office Administrator will be responsible for the following duties:

• Taking oral dictation.
• Using e-office tools to research and process data.
• Operating office equipment.
• Attending to visitors and clients.
• Handling telephone calls.
• Handling customer inquiries and complaints.
• Coordinating schedules of meetings and appointments.
• Coordinating travel arrangements.
• Ensuring security of office records, equipment and documents, including classified materials.
• Ensuring security, integrity and confidentiality of data.
• Establishing and monitoring procedures for record keeping of correspondence and file movements.
• Maintaining an up-to-date filing system in the office.
• Preparing responses to routine correspondence.
• Managing office protocol and etiquette.

Person Specifications (Mandatory Requirements)

Candidates must meet the following mandatory requirements:

• Served for cumulative six (6) years, three (3) of which must have been in the grade of Office Administrator I or equivalent qualification in a comparable institution.
• Bachelor’s degree in any of the following disciplines: Secretarial Studies; Business and Office Management or equivalent qualification.
• Professional qualification and membership to a professional body of a good standing where applicable.
• Supervisory management course from a recognized institution.
• Proficiency with computer applications.
• Demonstrated professional competence in management of office administrative services.