GiveDirectly is the first - and largest - nonprofit that lets donors like you send money directly to the world’s poorest. We believe people living in poverty deserve the dignity to choose for themselves how best to improve their lives - cash enables that choice.
The Role
The Senior Manager, Emergency Cash Delivery is responsible for leading the design, implementation, and scaling of high-quality emergency cash delivery programs globally. This includes improving operational capabilities, securing necessary resources, pursuing funding opportunities, and managing high-performing teams.
Responsibilities
Design and implement high-quality programming:
- Oversee end-to-end design, planning, and execution of improvements to emergency response capabilities, coordinating internal and external stakeholders to ensure successful delivery.
- Refine and scale deployment criteria and operational playbooks to accelerate readiness across a growing number of countries.
- Conduct operational diligence, feasibility, and risk assessments for individual disaster responses, ensuring alignment with organizational goals and context realities.
- Define, track, and report on operational efficiency and impact metrics to support performance management and continuous improvement.
- Ensure high-quality management of partners, vendors, and subgrantees to drive excellence in program execution.
- Assess and advocate for required resources (e.g., budgets, staff) for project success; monitor ongoing utilization and adapt plans to address gaps or overages.
Pursue new funding opportunities and represent the GD Humanitarian team, internally and externally:
- In coordination with the Emergency Cash Delivery Director, Country Directors, and Fundraising teams, identify and pursue response-specific and unrestricted emergency funding opportunities.
- Translate field learnings and operational successes into compelling donor proposals, updates, and campaign materials.
- Establish and maintain high quality relationships with designated donors and operational partners.
- Represent GiveDirectly at external and internal fora, including but not limited to Town Halls, conferences, and media engagements.
Manage and develop high-performing teams
- Manage a Program Manager and support broader surge staffing efforts to ensure GD can respond effectively to Tier 1 disasters.
- Support team goal-setting, impact planning, and performance tracking across emergency responses.
- Foster talent development through coaching, career planning, and clear accountability, with a focus on building long-term capacity within the team.
Qualifications & Requirements
- Education: BA/BSc/HND qualification.
- Experience: 5-8+ years of experience in a role focused on problem solving, team management, and/or new business development. Prior humanitarian/emergency experience strongly preferred.
- Alignment with GiveDirectly Values: Exceptional alignment with values and an active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
- Analytical Problem Solving: Looks at problems with an analytical and iterative mindset, with a strong framework for prioritization and ability to put structure and process to ambiguous problems.
- Project Management Skills: Strong project management skills and the ability to manage multiple workstreams, prioritize/explicitly deprioritize, and hold a high-quality bar.
- Technical Skills: Strong technical skills, including data analysis and ease with learning new third-party tech platforms and tools.
- Fundraising: Preference for candidates with a strong partnership and relationship management background.
- Communications Skills: Skilled in speaking, writing, presenting, and negotiating across multiple stakeholders.
- Adaptability: Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing.” Comfort with ambiguity and building systems from scratch.
