Senior Client Project Manager - Fixed Term Contract

Key Responsibilities

Strategic Leadership

• Provide overall direction and governance for the project.
• Drive project delivery excellence and continuous improvement initiatives.
• Lead steering committees' forums and executive reviews.
• Ensure adherence to project management methodologies, quality standards, and compliance requirements.

Project Management

• Oversee end-to-end execution of the project lifecycle and manage multiple contractors engaged in the project.
• Ensure that the project delivers an as-sold solution, remains within the baselined budget, and is delivered on time while maintaining quality criteria and client satisfaction.
• Monitor project performance against scope, budget, risks, and benefit realization.
• Maintain project governance, reporting, and quality gates as per the scope.
• Manage project delivery, including rigorous scope control and change management.
• Ensure successful implementation, stabilization, and transition to business operations.
• Ensure effective management of project documentation, deliverables, testing, and deployment tasks.
• Ensure contractors deliver services in line with agreed terms, project timelines, budgets, and quality standards.
• Monitor and manage change requests, scope changes, impact assessment, and approval processes.

Stakeholder Management

• Engage with stakeholders to deliver projects from original concept through final delivery.
• Provide executive-level status updates and strategic recommendations.
• Facilitate and coordinate decision-making, issue resolution, and escalation management.
• Ensure clear and concise communications to all stakeholders.

Risk and Compliance Management

• Identify, assess, and mitigate project risks and issues.
• Ensure compliance with organizational policies and industry standards.
• Drive quality assurance activities in collaboration with technical teams.
• Document and manage risks and issues.
• Perform any other related tasks as required.

Knowledge and Attributes

• Seasoned project management skills, including the ability to plan, organize, and execute projects from initiation to completion.
• Ability to establish strong relationships with internal stakeholders and external clients.
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately.
• Good written and verbal communication skills.
• Seasoned ability to manage urgent and complex tasks simultaneously.
• Seasoned business acumen and commercial skills.
• Passionate, strong initiative, self-driven with a commitment to succeed.
• Seasoned influencing ability while taking a collaborative approach.
• Decisive with good attention to detail.
• Competent in project change management.
• Seasoned knowledge of the IT industry, domain, or technology related to the client's project.
• Seasoned problem-solving and analytical skills.

Academic Qualifications and Certifications

• Bachelor's degree or equivalent in business and/or project management or related field.
• Relevant project management certifications required.
• PMP certification is mandatory.
• ITIL certification is beneficial.

Required Experience

• 5+ years of experience in project/program management.
• Seasoned project management experience preferably in a multinational professional services environment.
• Seasoned client engagement experience.
• Demonstrated understanding of the project life cycle.
• Strong background in governance, stakeholder management, budgeting, and risk management.
• Seasoned experience managing IT Infrastructure and applications projects.

How to Apply

Interested and qualified candidates can apply online via NTT Ltd Application Link.