Information TechnologyFull-TimeSenior-level(6+ yrs)
Job Description
The Senior Business Applications Officer will lead support, optimisation, and implementation of new modules for Microsoft Dynamics 365 Business Central within the ERP function. The role is heavily focused on manufacturing, planning, and advanced warehouse modules, ensuring system efficiency, data integrity, and seamless cross-functional integration. Reporting to the Global Head of ERP, the position plays a critical role in strengthening ERP performance, supporting users, and driving continuous system improvements across the organisation.
Duties and Responsibilities
Handle Microsoft Dynamics Business Central system Support and new module implementation.
Lead Configuration, Deployment, training, Support, new development and documentation for Manufacturing, planning and advanced warehouse Modules.
Assist in the development of custom improvements and new modules for the ERP.
Assist in the optimisation of BURN’s ERP system.
Update and manage the ERP system to ensure it provides proper business solutions and accurate results.
Coordinate and manage the organisation’s use of master files, roles, user views, data control, reporting, and data integrity.
Design and run monthly/quarterly reports to test data integrity and accuracy within the system.
Track and document the status of all system changes, tests, and upgrade tasks based on provided SOP and ERP Documentation templates.
Assist in Integration developments and support.
Handle JET reports support for users.
Update and maintain ERP Issue Tracker.
Documentation of ERP user manuals.
Assist in preparing information and research materials including PowerPoint presentations.
Take notes and memos during meetings; type documents, drafts, and reports.
Skills and Experience
Deployment and support of manufacturing, planning module and advanced warehousing in a large-scale company on Microsoft Dynamics 365 Business Central (2019 V13 and upwards).
Experience with Microsoft Dynamics 365 Business Central up to version V27.
Knowledge of Functional processes, Administration, and entry-level Development of MS Business Central.
Understanding of Basic SQL.
Familiarity with NAV Project documentation using the Sure Step methodology.
Understanding of version control in NAV development.
Proficient in Microsoft Office Suite (Word, PowerPoint, and Excel).
Excellent written and verbal communication skills.
Self-directed and able to work without supervision.
Qualifications
BA/BSc/HND in a relevant field.
Microsoft Dynamics 365 Business Central Certification is an added advantage.