This Sales Development Representative (SDR) role is responsible for generating and qualifying leads, building strong relationships with potential clients, and supporting the sales process to ensure successful conversions. This position demands excellent communication skills, adaptability, and a proactive approach to identifying business opportunities.
About Solvo Global
Solvo is dedicated to changing how North American companies connect with talented, nearshore employees, utilizing the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses across 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring client operations.
Key Responsibilities
- Manage contact with potential clients to identify business opportunities and generate interest in products or services.
- Guide prospects through the sales process, ensuring effective conversion of leads into customers.
- Maintain proactive communication with potential clients to understand their needs and offer suitable solutions.
- Identify opportunities for improvement in the sales process to increase efficiency and effectiveness.
- Collaborate with internal teams (support, marketing, sales) to align strategies and optimize lead generation and qualification.
- Accurately document and update prospect information in the CRM to ensure data integrity and accessibility.
- Follow up on open opportunities to ensure progress and successful closure.
- Demonstrate discipline, organization, motivation, and adherence to instructions to achieve individual and team goals.
Skills & Qualifications
Education and Qualifications
- Qualification: BA/BSc/HND is required.
- Advanced English level is required.
Required Skills
- Communication Skills: Clear, concise, and persuasive verbal and written communication.
- Active Listening: Understanding prospects’ needs and responding appropriately.
- Empathy: Building rapport by genuinely caring about customer challenges.
- Adaptability: Adjusting approach based on different personalities and situations.
- Resilience: Handling rejection and staying motivated under pressure.
- Time Management: Prioritizing tasks effectively to hit outreach and follow-up goals.
- Problem-Solving: Thinking creatively to overcome objections and find solutions.
- Collaboration: Working well with marketing, account executives, and other teams.
- Curiosity: Asking insightful questions and continuously learning about products and markets.
- Emotional Intelligence: Managing emotions and reading others to build trust.
