This role is for a Safeguarding & Welfare Officer based in Nakuru. The officer is responsible for monitoring and assessing the well-being of children, identifying risks, coordinating timely interventions, and providing essential welfare and psychosocial support. The role involves working closely with children, families, caregivers, and internal teams to ensure child protection and employee welfare.
Key Responsibilities
- Monitor and assess the well-being of children, identifying risks such as abuse, neglect, trauma, or malnutrition, and coordinate timely interventions.
- Respond promptly to safeguarding concerns and maintain accurate, confidential records in line with child protection policies.
- Provide basic counselling, psychosocial support, and trauma-informed care, referring complex cases to professional services as needed.
- Conduct home visits to assess family environments, engage caregivers, and provide practical support or referrals.
- Build and maintain strong relationships with parents, guardians, and community members to strengthen family engagement and promote child protection awareness.
- Collaborate with teachers, school leaders, and pastoral care teams to address children's behavioural, emotional, or social challenges.
- Coordinate welfare programs, including feeding initiatives, school supplies, health screenings, and hygiene campaigns.
- Support employee welfare by providing guidance, referrals, and assistance on personal or work-related well-being issues.
Key Qualifications
- Bachelor's degree in Social Work, Social Sciences, Child Protection, or a related field (BA/BSc/HND).
- Demonstrated experience in social work, child welfare, case management, or community outreach.
- Strong understanding of child protection laws, welfare procedures, and local support services.
- Experience providing counselling, crisis response, and psychosocial support to vulnerable individuals.
- Excellent communication and interpersonal skills, with ability to relate effectively to children, families, and teams.
- High integrity, confidentiality, and emotional resilience in professional practice.
- Compassionate, empathetic, and culturally/spiritually sensitive, upholding Christian values in service.
- Willingness to travel for field visits, community outreach, and home assessments.
